ISP Pharmacy Tech I - Patient-Centric, High-Volume Pharmacy

RWJBarnabas Health; SOUTH PLAINFIELD (NJ); On-site; USD 34,000 - 42,000; Full time

Job summary

RWJBarnabas Health is seeking an ISP Pharmacy Technician I in a fast-paced specialty pharmacy setting. The role involves dispensing prescriptions, handling adjudication, and coordinating with pharmacists to ensure accurate, patient-focused service.

Responsibilities include operating CareTend, managing call center inquiries, and maintaining compliance with pharmacy protocols. A NJ license within 6 months and 1 year of experience are preferred.

Qualifications

• Graduate with a High School Diploma or equivalent credential.
• Minimum of 1 year of professional pharmacy technician experience is required.
• Active licensure with the New Jersey Board of Pharmacy must be obtained within 6 months of start date.
• Pharmacy Technician Certification Board (PTCB) national certification is preferred.
• Direct working knowledge of CareTend software or similar specialty/infusion pharmacy billing networks is preferred.

Responsibilities

• Prepares and dispenses patient-specific prescriptions and explains the process.
• Operates pharmacy software and adjudication applications to ensure accurate dispensing.
• Assist pharmacists and coordination teams during daily processing and call center inquiries.
• Set up shipping logs, review insurance rejections, and assist weekly refills.
• Calibrate and maintain pharmacy equipment and perform QA logs.
• Monitor stock levels and coordinate with procurement for inventory management.
• Enter verified records and resolve delivery or mail tracking issues.
• Demonstrate knowledge of pharmacy protocols including PPE and compliance regulations.
• Collaborate in a high-volume call center and mail-order environment; conduct initial consultations.

Skills

Customer service

Communication

Problem solving

Teamwork

Attention to detail

Education

High School Diploma or equivalent

Tools

CareTend software

Microsoft 365

Pharmacy billing systems

Job description

RWJBarnabas Health is seeking an ISP Pharmacy Technician I in a fast-paced specialty pharmacy setting. The role involves dispensing prescriptions, handling adjudication, and coordinating with pharmacists to ensure accurate, patient-focused service.

Responsibilities include operating CareTend, managing call center inquiries, and maintaining compliance with pharmacy protocols. A NJ license within 6 months and 1 year of experience are preferred.