iSOC Level 3 Coordinator — Real-Time Security & Communications

interfacesystems; St. Louis (MO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Benefits on Day 1

3 weeks paid vacation

10 days paid sick time

Referral bonuses

Training provided

Monthly performance bonus up to $1,000

Monthly attendance bonus up to $250

New hire bonus $500

Job summary

Interface Systems in St. Louis is seeking a Level 3 iSOC Coordinator to manage real-time security events with live two-way communication at monitored sites.

You will escalate incidents, verify alarms, and coordinate with customers and emergency personnel in a fast-paced environment. Responsibilities include remote checks, virtual tours, and direct actions to address security violations, supported by a comprehensive benefits package and performance bonuses.

Responsibilities

• Ensure comprehensive security and life safety monitoring across Levels 1–3.
• Perform remote security checks / virtual tours of customer locations.
• Conduct virtual security escorts to safeguard customers during openings, closings, or on request.
• Communicate with customer locations using state-of-the-art two-way audio/video surveillance technology.
• Take appropriate action based on severity or instruction provided.

Skills

Alarm verification

Video monitoring

Live communication

De-escalation

Two-way audio/video

Tools

Two-way audio/video

Job description

Interface Systems in St. Louis is seeking a Level 3 iSOC Coordinator to manage real-time security events with live two-way communication at monitored sites.

You will escalate incidents, verify alarms, and coordinate with customers and emergency personnel in a fast-paced environment. Responsibilities include remote checks, virtual tours, and direct actions to address security violations, supported by a comprehensive benefits package and performance bonuses.