iSOC Coordinator — Early Morning Security Dispatch

Interface Security Systems LLC; St. Louis (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Uncapped referral bonuses

Training provided

Monthly bonus up to $100

Job summary

Interface Systems is seeking a Level 1 iSOC Coordinator to monitor customer sites using our advanced two-way audio and video surveillance. You will perform scheduled virtual security checks, escort customers during openings/closings, and act as the primary contact for inquiries from customers, employees, and vendors to resolve security concerns.

Starting pay is $20.00 per hour, with shift differentials for evenings, overnights, and weekends. The role is on-site in our St.

Qualifications

• High school diploma or GED required.
• Experience in customer service, call center, dispatch, or security roles preferred.
• Excellent communication and interpersonal skills; ability to stay calm in high-pressure situations.

Responsibilities

• Perform remote security checks and virtual tours of customer locations.
• Communicate with customers, employees, and vendors to resolve security-related inquiries.
• Coordinate actions, including dispatching emergency services when needed, and maintain accurate records.

Skills

Customer service

Call center experience

Dispatch experience

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Interface Systems is seeking a Level 1 iSOC Coordinator to monitor customer sites using our advanced two-way audio and video surveillance. You will perform scheduled virtual security checks, escort customers during openings/closings, and act as the primary contact for inquiries from customers, employees, and vendors to resolve security concerns.

Starting pay is $20.00 per hour, with shift differentials for evenings, overnights, and weekends. The role is on-site in our St.