Evening iSOC Coordinator: Live Security & Alerts

Interface Systems; St. Louis (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Uncapped referral bonuses

Training provided

Shift differential

Performance bonus

Job summary

Interface Systems is seeking a Level 1 iSOC Coordinator to monitor customer sites using two-way audio/video surveillance and perform remote security checks. You will handle inquiries from customers, employees, and vendors while ensuring safety and security across monitored locations.

This full-time, on-site role in St. Louis offers a starting pay of $20 per hour, with shift differentials for evenings, nights, and weekends, plus a monthly performance bonus program and a $500 new-hire bonus.

Qualifications

• High school diploma or GED required.
• Two years of experience in customer service, call center, dispatch, or security roles preferred.
• Excellent communication and interpersonal skills required.

Responsibilities

• Perform remote security checks/virtual tours of customer locations, observing for security vulnerabilities.
• Conduct virtual security escorts during openings/closings or upon request.
• Communicate with customer locations using two-way audio/video surveillance.
• Take action based on severity, including contacting customers or dispatching emergency services.

Skills

Customer service

Communication

Active listening

Calm under pressure

Call center experience

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Interface Systems is seeking a Level 1 iSOC Coordinator to monitor customer sites using two-way audio/video surveillance and perform remote security checks. You will handle inquiries from customers, employees, and vendors while ensuring safety and security across monitored locations.

This full-time, on-site role in St. Louis offers a starting pay of $20 per hour, with shift differentials for evenings, nights, and weekends, plus a monthly performance bonus program and a $500 new-hire bonus.