ISO Quality Lead | Lean Six Sigma | Govt

Kymber Consulting Group; Washington (District of Columbia); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Plans

Paid Holiday and Personal Time Off

401K plan

Short‑term disability, Long‑term, and 

Life Insurance

Education and Training Assistance

Incentive Plans and Referral Bonuses

Employee Assistance Programs

Job summary

Kymber Consulting Group, LLC seeks an ISO Subject Matter Expert to support the U.S. Department of State, CA/PPT. The SME leads ISO documentation, analyzes quality factors, and guides continual improvement across a nationwide passport services network.

The role requires a Master’s degree, 10+ years in quality management, ISO credentials, Lean Six Sigma, and an active SECRET clearance. On-site collaboration with CA/PPT staff and contractors is required.

Qualifications

• Master’s degree in a related field (16 years of relevant experience may be substituted for the degree).
• 10 years of specific experience in quality management and ISO standards.
• ISO credential (e.g., ISO 9001 Lead Auditor or Lead Implementer) and Lean Six Sigma certification.
• Demonstrated expertise implementing ISO‑compliant quality management systems.
• Proficiency with Microsoft Office, including Outlook, Teams, Word, PowerPoint, Excel, and SharePoint, and ability to prepare written products in accordance with the Department of State writing guide.
• Active SECRET security clearance (or ability to obtain one prior to start) and ability to obtain a Department of State building pass; Moderate Risk Public Trust investigation may be required for designated positions.

Responsibilities

• Lead development and control of program documentation in accordance with ISO 9001 and other international documentation standards.
• Identify, analyze, and solve problems that may affect the quality of services.
• Lead internal quality audits, root‑cause analysis, and corrective‑action tracking for the Quality Control Plan.
• Apply Lean Six Sigma methods to measure process performance and sustain improvements.
• Advise CA/PPT offices and contractor staff on ISO‑aligned procedures, records, and continual improvement.
• Train staff on quality management practices and documentation standards.

Skills

Quality management

ISO standards

Documentation

Education

Master’s degree in a related field

Tools

Microsoft Office (Outlook, Teams, Word, PowerPoint, Excel, SharePoint)

Job description

Kymber Consulting Group, LLC seeks an ISO Subject Matter Expert to support the U.S. Department of State, CA/PPT. The SME leads ISO documentation, analyzes quality factors, and guides continual improvement across a nationwide passport services network.

The role requires a Master’s degree, 10+ years in quality management, ISO credentials, Lean Six Sigma, and an active SECRET clearance. On-site collaboration with CA/PPT staff and contractors is required.