ISO & Process Quality SME - Lean Six Sigma (Secret)

ZemiTek, LLC; Washington (District of Columbia); On-site; USD 120,000 - 155,000; Full time

Benefits offered by this job

Paid parental leave

Medical, dental and vision benefits

Paid time off

401(k) and match

Life insurance

Disability benefits

Performance-based compensation

Job summary

ZemiTek, LLC is seeking an experienced Subject Matter Expert (ISO) to support CA/PPT headquarters. The role focuses on ISO standards, documentation practices, and quality improvement to strengthen service delivery and compliance with international standards.

Based in Washington, DC, the SME will lead documentation initiatives, apply Lean Six Sigma methods, assess gaps, and develop actionable recommendations for leadership and teams, with a collaborative approach to resolve complex quality issues.

Qualifications

• 10+ years of relevant professional experience.
• Master’s degree in a related field, or 16 years of relevant professional experience.
• ISO credential and Lean Six Sigma credential.
• Active Secret personnel security clearance.
• Proficient computer skills with Word, Excel, PowerPoint, and SharePoint.

Responsibilities

• Lead development, review, and maintenance of documentation aligned with ISO and other international standards.
• Assess documentation requirements, identify gaps, and recommend improvements to policies, procedures, and materials.
• Establish consistent documentation practices ensuring clarity, accuracy, and traceability.
• Review processes and related documentation to identify issues affecting quality or consistency.
• Analyze quality problems, determine root causes, and coordinate corrective actions.
• Apply Lean Six Sigma methods to identify inefficiencies and improve service delivery.
• Develop analyses, reports, and recommendations for leadership and operations.
• Support implementation of approved improvements and verify effectiveness.
• Communicate standards and documentation expectations to stakeholders.

Skills

ISO standards

Quality management

Process improvement

Documentation practices

Stakeholder communication

Education

Master's degree or 16 years experience

ISO credential

Lean Six Sigma credential

Tools

Microsoft Word

Excel

PowerPoint

SharePoint

Job description

ZemiTek, LLC is seeking an experienced Subject Matter Expert (ISO) to support CA/PPT headquarters. The role focuses on ISO standards, documentation practices, and quality improvement to strengthen service delivery and compliance with international standards.

Based in Washington, DC, the SME will lead documentation initiatives, apply Lean Six Sigma methods, assess gaps, and develop actionable recommendations for leadership and teams, with a collaborative approach to resolve complex quality issues.