Senior ISO & QMS Specialist | Lean Six Sigma

Command Holdings, a Pequot Company; Washington (District of Columbia); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance and Vision

401(k)

Paid Time Off

Paid Holidays

Employee Assistance Program

Pet Insurance

Disability Insurance

Job summary

CeLeen, an operating firm of Command Holdings, seeks a Subject Matter Expert (ISO) to support a potential effort at the Department of State, Bureau of Consular Affairs/Passport Office. You will lead the development, review, and maintenance of ISO documentation and drive quality management system improvements.

The role requires a Master’s or Bachelor’s degree with significant experience, active security clearance, ISO and Lean Six Sigma credentials, and strong communication with government

Qualifications

• Master’s Degree with 10+ years of relevant experience or Bachelor’s Degree with 16+ years of experience.
• Current, active Secret security clearance.
• Current ISO credential.
• Current Lean Six Sigma credential.
• Demonstrated experience implementing ISO 9001 standards.
• Outstanding communication skills and client focus.
• Proficiency in English.
• Access to federal facilities per Real ID requirements.

Responsibilities

• Lead development, review, and maintenance of ISO and other standards documentation.
• Ensure adherence to ISO 9001 and quality management systems.
• Identify and resolve problems impacting service quality and performance.
• Develop recommendations and corrective actions to address deficiencies.
• Support implementation and continuous improvement of QMS.
• Review quality procedures, documentation, and performance measures.
• Provide technical guidance to government stakeholders on ISO and quality practices.
• Support Lean Six Sigma-based process improvement initiatives.

Skills

Outstanding communication

Client focus

English proficiency

Education

Master’s Degree

Bachelor’s Degree

Tools

Microsoft Office

Job description

CeLeen, an operating firm of Command Holdings, seeks a Subject Matter Expert (ISO) to support a potential effort at the Department of State, Bureau of Consular Affairs/Passport Office. You will lead the development, review, and maintenance of ISO documentation and drive quality management system improvements.

The role requires a Master’s or Bachelor’s degree with significant experience, active security clearance, ISO and Lean Six Sigma credentials, and strong communication with government