IT Technician

Worlds of Fun; Kansas City (MO); On-site; USD 24,000 - 35,000; Part time

Benefits offered by this job

Paid Training

Free Uniforms

Free park admission

Free guest tickets

Food & Merchandise discounts

Global team environment

Ride nights & game nights

Flexible schedules

Growth opportunities

Job summary

Worlds of Fun is seeking a seasonal IT support associate to assist in daily IT operations, handling PC maintenance, help desk tasks, and server administration. You will respond to user inquiries, troubleshoot hardware/software issues, and ensure reliable technology performance across the organization.

The role emphasizes strong problem-solving, attention to detail, and high-quality customer service, with perks like training, park admission, and flexible schedules.

Qualifications

• Experience using PC software and Microsoft Office Suite.
• Working knowledge of Windows environments.
• Ability to communicate effectively with end users and team members.
• Ability to pass background checks and drug tests as per policy.
• Ability to work nights, weekends and holidays.

Responsibilities

• Assist with daily IT department operations.
• Provide technical support to end users via phone, email or in person.
• Troubleshoot PC hardware and software issues.
• Monitor servers and network applications.
• Assist with IS projects.
• Provide guest service according to Six Flags standards.
• Meet scheduling availability including nights, weekends and holidays.
• Adhere to Six Flags Safety guidelines.

Skills

PC software & MS Office

Windows environment knowledge

End-user communication

Team collaboration

Evening/weekend/holiday availability

Job description

Assists in the daily operations of the Information Technology Department by providing comprehensive support across PC maintenance, help desk functions, and server administration. Responsibilities include responding to user inquiries, troubleshooting hardware and software issues, and supporting routine system upkeep to ensure reliable and efficient technology performance throughout the organization. This is a seasonal position requiring strong problem‑solving skills, attention to detail, and a commitment to high‑quality customer service

Some of our amazing perks and benefits you get working at Worlds of Fun:

• Paid Training and FREE Uniforms!
• FREE Admission to our park and other Six Flags parks!
• Free tickets for friends and family!
• 30% Discounts on Food and 20% Merchandise!
• Work with people from here, near and from all over the world!
• Employee-only RIDE nights, GAME nights and FREE FOOD events!
• Flexible Schedules
• Opportunities for Growth

Overview:

$21.50/per hour

Assists in the daily operations of the Information Technology Department by providing comprehensive support across PC maintenance, help desk functions, and server administration. Responsibilities include responding to user inquiries, troubleshooting hardware and software issues, and supporting routine system upkeep to ensure reliable and efficient technology performance throughout the organization. This is a seasonal position requiring strong problem‑solving skills, attention to detail, and a commitment to high‑quality customer service

Some of our amazing perks and benefits you get working at Worlds of Fun:

• Paid Training and FREE Uniforms!
• FREE Admission to our park and other Six Flags parks!
• Free tickets for friends and family!
• 30% Discounts on Food and 20% Merchandise!
• Work with people from here, near and from all over the world!
• Employee-only RIDE nights, GAME nights and FREE FOOD events!
• Flexible Schedules
• Opportunities for Growth

Responsibilities:

• Assists with non-IS functions for the park.
• Provides technical assistance on IS projects.
• Provides end users support through the phone, email or in person.
• Assists with troubleshooting network infrastructure problems
• Monitors servers and network applications.
• Troubleshoots PC hardware and software problems
• Installs, supports, and upgrades computer hardware and software
• Processes user requests for reports and answers questions from users
• Inputs data into computer
• Provides guest service according to Six Flags standards when serving the guest or working with subordinates, including
  initiating guest interactions, answering questions and giving directions.
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Safety guidelines
  and requirements and reports all unsafe or unusual conditions to supervision.
• Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
• Meets Six Flags's attendance requirements as outlined in Six Flags's attendance policies.
• Adheres to Six Flags's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.

Qualifications:

• Ability to demonstrate knowledge of PC software and Microsoft Office Suite.
• Ability to demonstrate working knowledge of personal computer in a Windows environment.
• Ability to effectively communicate to end users and work in a team environment.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
• Ability to work nights, weekends and holiday periods to meet business needs.