IS Field Services Technician - Atlanta

Piedmont; Atlanta (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Piedmont Healthcare is seeking an IS Field Services technician to support desktop and laptop systems, printers, wireless devices, and peripherals across our environment. You will respond to end-user needs, schedule work, and provide basic training on hardware and some software.

Responsibilities include configuring and deploying laptops in a corporate wireless environment, providing on-call support 24x7, and diagnosing issues remotely or on-site to keep Piedmont operations running smoothly.

Qualifications

• GED required.
• Associates degree in an IS-related field preferred.
• 1 year of work experience in IS Field Services Required

Responsibilities

• Plan, install and support desktop and laptop systems, printers, wireless devices and peripherals.
• Communicate with end users to determine needs, schedule work, and provide basic training on hardware and some software.
• Configure and deploy laptops in a corporate wireless environment.
• Provide on-call support in a 24 x 7 environment and diagnose issues remotely or on-site.

Education

Associates Degree in IS field

GED

Job description

Overview

At Piedmont Healthcare, youll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future.

Responsibilities

Perform analytical, technical and administrative work in the planning, installation and support of new and existing desktop and laptop systems, printers, wireless devices and peripherals. Communicates with end users to determine needs, schedule work, and provide basic training on all hardware and some software. Configure and deploy laptops in a corporate wireless environment. Provide on-call support in a 24 x 7 environment. Responding to, diagnosing and resolving personal computer, workstation and application-related problems through discussion with users, delivering remote technical support for Piedmont Healthcare.

Qualifications

Education

• H.S. Diploma or General Education Degree (GED) Required
• Associates Degree from a recognized college or university in an IS related field Preferred

Work Experience

• 1 year of work experience in IS Field Services Required

Licenses and Certifications

• None Required

Business Unit : Company Name: Piedmont Healthcare Corporate