Healthcare IT Field Services Technician

Piedmont; Augusta (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

Piedmont Healthcare is seeking an IS Field Services professional to plan, install, and support desktop and laptop systems, printers, and wireless devices. You will communicate with end users to determine needs, schedule work, and provide basic training.

The role includes configuring laptops in a corporate wireless environment and on-call support in a 24x7 setting. The position requires a GED and 1 year of IS Field Services experience; an Associate's degree in an IS-related field is preferred.

Qualifications

• GED required.
• Associates degree in IS preferred.
• 1 year of IS Field Services experience required.

Responsibilities

• Plan, install, and support desktop and laptop systems, printers, and peripherals.
• Communicate with end users to determine needs, schedule work, and provide basic training.
• Configure and deploy laptops in a corporate wireless environment.
• Provide on-call support in a 24x7 environment.
• Diagnose and resolve PC/workstation/application issues, including remote support.

Skills

End-user support

Technical troubleshooting

User communication

Education

GED

Associates degree in IS

Tools

Remote support tools

Laptops deployment

Job description

Piedmont Healthcare is seeking an IS Field Services professional to plan, install, and support desktop and laptop systems, printers, and wireless devices. You will communicate with end users to determine needs, schedule work, and provide basic training.

The role includes configuring laptops in a corporate wireless environment and on-call support in a 24x7 setting. The position requires a GED and 1 year of IS Field Services experience; an Associate's degree in an IS-related field is preferred.