Irvine Claims Support Specialist – High-Volume Desk

Cannon Cochran Management Services, Inc.; Irvine (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

PTO accrual

Paid holidays

Medical, Dental, Vision

401(k) + ESOP

Career growth

Team-based culture

Job summary

Cannon Cochran Management Services, Inc. (CCMSI) in Irvine, CA is seeking a detail-oriented Claim Assistant to support a busy claims team. You will handle clerical tasks, data entry, file maintenance, and communications to keep claims moving efficiently.

The role demands accuracy, reliability, and teamwork in a fast-paced office, with opportunities to gain exposure to workers' compensation claims and regulatory requirements.

Qualifications

• Must be organized and able to manage multiple tasks in a fast-paced office.
• Knowledge of medical terminology is preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Provide administrative support to a team of claims adjusters in a high-volume workers' compensation environment.
• Manage and prioritize multiple assignments with deadlines.
• Prepare and maintain claim-related correspondence, forms, and reports.
• Coordinate appointments, IMEs, medical record requests, and related activities.
• Maintain electronic claim files with scanning, indexing, and proper routing.
• Assist with diary management and workflow tracking for timely handling.
• Communicate professionally with claimants, medical providers, attorneys, vendors, and internal staff.
• Ensure regulatory and compliance documentation is processed promptly.
• Monitor mail and emails and route documents appropriately.
• Research, gather, and summarize information for adjusters and supervisors.
• Provide status updates to support efficient claim management.
• Maintain confidentiality of sensitive information.

Skills

Organizational skills

Medical terminology

Communication (verbal & written)

Multitasking

Attention to detail

Office equipment

Reliability

Confidentiality

Teamwork

Microsoft Office

Education

Associate degree / 2 years related experience

Tools

Microsoft Office Suite

Word

Excel

Outlook

Job description

Cannon Cochran Management Services, Inc. (CCMSI) in Irvine, CA is seeking a detail-oriented Claim Assistant to support a busy claims team. You will handle clerical tasks, data entry, file maintenance, and communications to keep claims moving efficiently.

The role demands accuracy, reliability, and teamwork in a fast-paced office, with opportunities to gain exposure to workers' compensation claims and regulatory requirements.