Dynamic Claims Assistant — Fast-Paced Support & Growth

CCMSI; Irvine (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

4 weeks PTO

10 paid holidays in first year

Medical, Dental, Vision Insurance

401(k) and ESOP

Career growth opportunities

Job summary

CCMSI in Irvine, CA is seeking a Claim Assistant to support our claims team in a fast-paced, high-volume office environment. You will provide essential clerical duties, data entry, file maintenance, and communication support to claims adjusters to keep files accurate and moving through review processes.

The ideal candidate is detail-oriented, dependable, and comfortable handling a steady workflow of administrative tasks in the insurance/claims field with teamwork-focused collaboration.

Qualifications

• Strong organizational skills in a fast-paced office.
• Knowledge of medical terminology preferred.
• Accuracy and attention to detail in high-volume clerical work.
• Excellent verbal and written communication.
• Proficiency with Microsoft Office.

Responsibilities

• Provide administrative and clerical support to a team of claims adjusters in a high-volume workers' compensation environment.
• Manage and prioritize multiple assignments, ensuring deadlines are met and time-sensitive tasks are completed accurately.
• Prepare, process, distribute, and maintain claim-related correspondence, forms, reports, and legal documentation.
• Coordinate appointments, independent medical examinations (IMEs), medical record requests, and other claim-related activities.
• Maintain electronic claim files by scanning, indexing, attaching, and organizing documents within the claim management system.
• Assist with diary management, document queues, and workflow tracking to support timely claim handling.
• Communicate professionally and effectively with claimants, medical providers, attorneys, vendors, and internal team members by phone, email, and written correspondence.
• Support regulatory and claim compliance requirements through the timely processing of documentation, records, notices, and other required materials.
• Monitor incoming mail, emails, medical records, and other claim-related documents, ensuring they are routed and processed appropriately.
• Research, gather, and compile information for adjusters and supervisors as requested.
• Provide status updates and administrative support to facilitate efficient claim management and team productivity.
• Maintain confidentiality of sensitive claim, medical, and personal information.
• Perform special projects and additional duties as assigned by adjusters, supervisors, or management.

Skills

Organization

Attention to detail

Communication

Multitasking

Confidentiality

Teamwork

Reliability

Education

Associate degree or two years of related business/office experience

Tools

Microsoft Office

Job description

CCMSI in Irvine, CA is seeking a Claim Assistant to support our claims team in a fast-paced, high-volume office environment. You will provide essential clerical duties, data entry, file maintenance, and communication support to claims adjusters to keep files accurate and moving through review processes.

The ideal candidate is detail-oriented, dependable, and comfortable handling a steady workflow of administrative tasks in the insurance/claims field with teamwork-focused collaboration.