Invoicing Supervisor: Lead, Process & Client Support

Lightserve Corp; Charlotte (NC); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Lightserve Corporation in Charlotte, NC seeks an Invoicing Supervisor to support the Accounting Operations Manager in leading the Accounting and Finance team and managing day-to-day operations. This role blends people leadership with hands-on problem solving and process improvement.

You will oversee customer invoicing, vendor bills, and cross-department collaboration, while upholding our standards of accuracy, integrity, and timely communication with clients and internal partners.

Qualifications

• Minimum of 2 years of management or leadership experience.
• Ability to train, coach, and develop team members.
• Strong analytical, problem-solving, and decision-making skills.
• Professional presence with all vendors, customers, colleagues and management.
• Customer service mindset with timely and accurate responses.
• Ability to work effectively in a fast-paced environment with multiple priorities.
• Ability to navigate multiple computer system windows, applications, and utilize search tools.
• Outstanding communication and presentation skills.
• Ability to travel, occasionally overnight.

Responsibilities

• Supervise, hire, train, and develop accounting team members.
• Provide ongoing coaching and feedback, including biweekly one-on-one meetings.
• Understand client pricing models and invoicing procedures.
• Analyze work and make invoicing decisions while balancing a customer-centric culture and margin awareness.
• Oversee customer invoicing, including invoice creation using internally developed software and submission through client-preferred methods.
• Ensure vendor bills are reviewed, updated and approved.
• Work within internally developed software; maintaining detailed job notes for cross-department collaboration.
• Create channels of communication among clients, vendors and internal team members.
• Assist with additional accounting-related tasks and projects as needed.
• Additional duties as assigned by management.

Skills

Leadership

Coaching

Analytical thinking

Communication

Customer service

Prioritization

Travel availability

Tools

Microsoft Office

Excel

Job description

Lightserve Corporation in Charlotte, NC seeks an Invoicing Supervisor to support the Accounting Operations Manager in leading the Accounting and Finance team and managing day-to-day operations. This role blends people leadership with hands-on problem solving and process improvement.

You will oversee customer invoicing, vendor bills, and cross-department collaboration, while upholding our standards of accuracy, integrity, and timely communication with clients and internal partners.