Invoicing Supervisor

Lightserve Corp; Charlotte (NC); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Lightserve Corporation in Charlotte, NC seeks an Invoicing Supervisor to support the Accounting Operations Manager in leading the Accounting and Finance team and managing day-to-day operations. This role blends people leadership with hands-on problem solving and process improvement.

You will oversee customer invoicing, vendor bills, and cross-department collaboration, while upholding our standards of accuracy, integrity, and timely communication with clients and internal partners.

Qualifications

• Minimum of 2 years of management or leadership experience.
• Ability to train, coach, and develop team members.
• Strong analytical, problem-solving, and decision-making skills.
• Professional presence with all vendors, customers, colleagues and management.
• Customer service mindset with timely and accurate responses.
• Ability to work effectively in a fast-paced environment with multiple priorities.
• Ability to navigate multiple computer system windows, applications, and utilize search tools.
• Outstanding communication and presentation skills.
• Ability to travel, occasionally overnight.

Responsibilities

• Supervise, hire, train, and develop accounting team members.
• Provide ongoing coaching and feedback, including biweekly one-on-one meetings.
• Understand client pricing models and invoicing procedures.
• Analyze work and make invoicing decisions while balancing a customer-centric culture and margin awareness.
• Oversee customer invoicing, including invoice creation using internally developed software and submission through client-preferred methods.
• Ensure vendor bills are reviewed, updated and approved.
• Work within internally developed software; maintaining detailed job notes for cross-department collaboration.
• Create channels of communication among clients, vendors and internal team members.
• Assist with additional accounting-related tasks and projects as needed.
• Additional duties as assigned by management.

Skills

Leadership

Coaching

Analytical thinking

Communication

Customer service

Prioritization

Travel availability

Tools

Microsoft Office

Excel

Job description

JOB TITLE: Invoicing Supervisor

DEPARTMENT: Accounting and Finance

SUPERVISOR: Accounting Operations Manager

SUMMARY

The Invoicing Supervisor supports the Accounting Operations Manager in leading the Accounting and Finance team and managing day-to-day operations. This role is ideal for someone who enjoys balancing people leadership with hands-on problem solving and process improvement. The Invoicing Supervisor will gain full exposure to department processes, enabling effective leadership and providing backup support as needed.

This position will embody Lightserve’ s core values, exemplifying them with the utmost integrity. Employee will represent Lightserve and their department with the highest regard in both external and internal communications, ensuring a standard of excellence in all interactions.

DUTIES AND RESPONSIBILITIES:

• Supervise, hire, train, and develop members of the accounting team.
• Provide ongoing coaching and feedback, including holding biweekly one-on-one meetings with direct reports.
• Understands client pricing models and invoicing procedures.
• Analyzes work performed and makes invoicing decisions while balancing a customer-centric culture and margin awareness.
• Oversee customer invoicing, including invoice creation using internally developed software and submission through client-preferred methods (third-party platforms, Excel spreadsheets, email, etc).
• Ensures vendor bills are reviewed, updated and approved.
• Works within internally developed software; maintaining detailed job notes for effective cross departmental collaboration and documentation of historical performance.
• Creates channels of communication among clients, vendors and internal team members to obtain information necessary to perform job tasks.
• Assist with additional accounting-related tasks and projects as needed.
• Additional job duties/responsibilities as assigned by management.

QUALIFICATIONS AND SKILLS:

Required Qualifications

• Minimum of 2 years of management or leadership experience.
• Demonstrated ability to train, coach, and develop team members, including delivering constructive feedback.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to maintain a professional presence with all vendors, customers, colleagues and management.
• Customer service mindset with a commitment to timely and accurate responses.
• Ability to work effectively in a fast-paced environment with multiple competing priorities.
• Ability to navigate multiple computer system windows, applications, and utilize search tools to find information.
• Outstanding communication and presentation skills (verbal and written).
• Proficient in Microsoft Office Suite.
• Ability to travel, occasionally overnight.

COMPANY BENEFITS:

• Company‐paid medical and dental premiums for employees on our base.
• Paid parental leave.
• Access to vision and other ancillary benefits.
• 401(K) including company match after one year.
• Company paid long‐term disability and life insurance.
• Paid time off plus 10 company‐paid holidays.
• Current hybrid work schedule after successful on-boarding period (3) days in the office and (2) days remote.

WORK ENVIRONMENT:

• Office, cubicle, or workstation

AA/EOE. Women, Minorities, Veterans, and Disabled People Encouraged to Apply

Lightserve Corporation is a drug-free workplace and an E-Verify employer. A pre-Employment drug screen will be required. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may by required from day-to-day.