Invoicing Supervisor

Lightserve Corp; Stow (OH); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Company-paid medical and dental premiums

Paid parental leave

401(K) with company match

Paid time off and holidays

Long-term disability and life insurance

Job summary

A prominent company in Stow, Ohio seeks an Invoicing Supervisor to support the Accounting Operations Manager. This role involves supervising the accounting team, managing customer invoicing, and providing coaching to team members. The ideal candidate will have at least 2 years of leadership experience, strong analytical and communication skills, and a customer service mindset. Benefits include company-paid health premiums, paid parental leave, and a hybrid work schedule, integrating both office and remote work.

Qualifications

• Minimum of 2 years of management or leadership experience.
• Ability to train, coach, and develop team members.
• Outstanding communication and presentation skills.

Responsibilities

• Supervise, hire, train, and develop members of the accounting team.
• Oversee customer invoicing and analyze invoicing decisions.
• Create channels of communication among clients, vendors, and team members.

Skills

Management experience

Analytical skills

Problem-solving skills

Communication skills

Customer service mindset

Tools

Microsoft Office Suite

Job description

SUMMARY

The Invoicing Supervisor supports the Accounting Operations Manager in leading the Accounting and Finance team and managing day-to-day operations. This role is ideal for someone who enjoys balancing people leadership with hands‑on problem solving and process improvement. The Invoicing Supervisor will gain full exposure to department processes, enabling effective leadership and providing backup support as needed.

This position will embody Lightserve’s core values, exemplifying them with the utmost integrity. Employee will represent Lightserve and their department with the highest regard in both external and internal communications, ensuring a standard of excellence in all interactions.

DUTIES AND RESPONSIBILITIES

• Supervise, hire, train, and develop members of the accounting team.
• Provide ongoing coaching and feedback, including holding biweekly one‑on‑one meetings with direct reports.
• Understands client pricing models and invoicing procedures.
• Analyzes work performed and makes invoicing decisions while balancing a customer‑centric culture and margin awareness.
• Oversee customer invoicing, including invoice creation using internally developed software and submission through client‑preferred methods (third‑party platforms, Excel spreadsheets, email, etc).
• Ensures vendor bills are reviewed, updated and approved.
• Works within internally developed software; maintaining detailed job notes for effective cross departmental collaboration and documentation of historical performance.
• Creates channels of communication among clients, vendors and internal team members to obtain information necessary to perform job tasks.
• Assist with additional accounting‑related tasks and projects as needed.
• Additional job duties/responsibilities as assigned by management.

QUALIFICATIONS AND SKILLS

Required Qualifications:

• Minimum of 2 years of management or leadership experience.
• Demonstrated ability to train, coach, and develop team members, including delivering constructive feedback.
• Strong analytical, problem‑solving, and decision‑making skills.
• Ability to maintain a professional presence with all vendors, customers, colleagues and management.
• Customer service mindset with a commitment to timely and accurate responses.
• Ability to work effectively in a fast‑paced environment with multiple competing priorities.
• Ability to navigate multiple computer system windows, applications, and utilize search tools to find information.
• Outstanding communication and presentation skills (verbal and written).
• Proficient in Microsoft Office Suite.
• Ability to travel, occasionally overnight.

COMPANY BENEFITS

• Company‑paid medical and dental premiums for employees on our base.
• Paid parental leave.
• Access to vision and other ancillary benefits.
• 401(K) including company match after one year.
• Company paid long‑term disability and life insurance.
• Paid time off plus 10 company‑paid holidays.
• Current hybrid work schedule after successful on‑boarding period (3) days in the office and (2) days remote.

WORK ENVIRONMENT

• Office, cubicle, or workstation.

AA/EOE. Women, Minorities, Veterans, and Disabled People Encouraged to Apply

Lightserve Corporation is a drug‑free workplace and an E-Verify employer. A pre‑Employment drug screen will be required. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day‑to‑day.