Invoice Support Specialist – Customer Care & Disputes

sefl; Lexington (SC); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

SEFL is seeking an Invoice Support Account Specialist 1 in Lexington, SC to handle customer inquiries by phone and email, resolve invoice issues, and document resolutions. You will interact with collections, traffic, and service centers to ensure timely responses.

Requirements include a High School Diploma or GED, with preferred data entry and customer service experience. First Shift availability is expected.

Qualifikationen

• High School Diploma or GED required.
• Data entry and customer service experience preferred.

Aufgaben

• Handle incoming calls to resolution.
• Document and forward calls needing additional support to the appropriate associate.
• Manage emails, correspondence, and phone calls from customers regarding invoice support issues.

Kenntnisse

Customer service

Data entry

Phone support

Ausbildung

High School Diploma or GED

Tools

Imaging system

Email management

Jobbeschreibung

SEFL is seeking an Invoice Support Account Specialist 1 in Lexington, SC to handle customer inquiries by phone and email, resolve invoice issues, and document resolutions. You will interact with collections, traffic, and service centers to ensure timely responses.

Requirements include a High School Diploma or GED, with preferred data entry and customer service experience. First Shift availability is expected.