Invoice Audit & Process Improvement Specialist

ArcBest; Fort Smith (AR); On-site; USD 25,000 - 36,000; Full time

Job summary

ArcBest is seeking an Invoice Audit Coordinator who will perform root cause analysis on discrepancies and ensure accurate invoicing for customers. You will scan, index, and process carrier invoices while collaborating with internal teams to resolve issues and expedite payments.

The role requires attention to detail, strong communication, and the ability to manage multiple priorities in a collaborative, customer-focused environment.

Qualifications

• Bachelor's degree preferred; experience may substitute.
• Prior experience in finance, billing, accounting is preferred.
• Proficient in Microsoft Office Suite and data entry.

Responsibilities

• Open and scan invoices into the A/P data entry queue.
• Index items in the A/P data entry queue for payment processing.
• Collaborate with internal teams to improve processes and customer relations.
• Communicate with customers and carriers to confirm order information and approvals.
• Perform root cause analysis to prevent recurring issues.

Skills

Attention to detail

Effective communication

Problem solving

Managing multiple priorities

Initiative

Teamwork

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

ArcBest is seeking an Invoice Audit Coordinator who will perform root cause analysis on discrepancies and ensure accurate invoicing for customers. You will scan, index, and process carrier invoices while collaborating with internal teams to resolve issues and expedite payments.

The role requires attention to detail, strong communication, and the ability to manage multiple priorities in a collaborative, customer-focused environment.