Investor AML/KYC Onboarding Associate for Alt Funds

JPMorgan Chase & Co.; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in Tampa seeks a Customer Success Associate to strengthen investor AML/KYC onboarding and refresh for alternative funds. You will support onboarding and periodic casework, applying AML/KYC requirements and identifying control considerations to improve outcomes.

You will collaborate with stakeholders to deliver high-quality results on time, help strengthen processes, reporting, and risk controls across the program, and contribute to ongoing improvements in client experience.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• Minimum 3 years of experience in financial services (controls, audit, quality assurance, operational risk management, and/or AML/KYC).
• Experience supporting investor onboarding and periodic refresh for alternative funds (e.g., hedge funds and private equity funds).
• Ability to communicate clearly in writing and verbally with stakeholders at different levels.

Responsibilities

• Manage incoming case requests and deliver timely, accurate responses aligned to AML/KYC regulatory requirements and internal policies for investor onboarding and periodic refresh related to alternative funds
• Identify potential control or compliance issues and provide escalation and recommendations to support decision-making
• Produce standard and ad hoc reporting and presentation materials that support AML/KYC initiatives and management routines
• Support the design, implementation, review, and reporting of AML/KYC projects and initiatives that strengthen the investor due diligence program
• Develop and implement solutions to address identified gaps and support transition to business-as-usual execution
• Execute assigned deliverables with attention to quality and timeliness, escalating risks and issues and recommending mitigants as needed
• Maintain up-to-date knowledge of AML/KYC requirements and risk and control principles; apply relevant standards and best practices consistently

Skills

Analytical thinking

Written communication

Verbal communication

Multitasking

Attention to detail

MS Office

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Word

Job description

JPMorgan Chase & Co. in Tampa seeks a Customer Success Associate to strengthen investor AML/KYC onboarding and refresh for alternative funds. You will support onboarding and periodic casework, applying AML/KYC requirements and identifying control considerations to improve outcomes.

You will collaborate with stakeholders to deliver high-quality results on time, help strengthen processes, reporting, and risk controls across the program, and contribute to ongoing improvements in client experience.