Inventory & Tool Crib Specialist — Customer-Facing

Surge Staffing; East Longmeadow (MA); On-site; USD 28,000 - 30,000; Full time

Job summary

Surge Staffing is seeking a Tool Crib Attendant to support inventory and material management at a customer location. This role blends warehouse, stocking, inventory, and customer service responsibilities.

You will receive and organize products, issue materials to employees, restock inventory, process transactions, and maintain precise inventory records while interacting directly with the customer on site.

Qualifications

• High school diploma or equivalent required.
• No previous tool crib experience required.
• Basic computer skills required.
• Experience with Microsoft Excel preferred.

Responsibilities

• Receive incoming inventory and verify products.
• Issue products and materials to customers/employees.
• Process orders accurately and efficiently.
• Stock and organize inventory.
• Fill vending machines and restock storage/cell cabinets.
• Maintain accurate inventory records.
• Perform cycle counts and investigate inventory discrepancies.
• Process product returns.
• Resolve transaction and inventory errors.
• Use a computer and Excel to maintain records and complete daily tasks.
• Provide professional customer service.
• Attend customer safety and production meetings as needed.
• Follow all workplace and customer safety requirements.
• Perform other duties as assigned.

Skills

Attention to detail

Verbal communication

Reliability

Punctuality

Teamwork

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Excel

Job description

Surge Staffing is seeking a Tool Crib Attendant to support inventory and material management at a customer location. This role blends warehouse, stocking, inventory, and customer service responsibilities.

You will receive and organize products, issue materials to employees, restock inventory, process transactions, and maintain precise inventory records while interacting directly with the customer on site.