Inventory & Stock Specialist — Replenishment & Service

West Elm; Oak Brook (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health benefits

Job summary

Williams-Sonoma, Inc. is seeking a Warehouse/Stockroom Associate for West Elm in Oak Brook, IL. You will receive shipments, maintain inventory records, and support the sales team by replenishing the sales floor after shipments and during recovery periods.

You will scan deliveries, log merchandise, organize stockroom areas, and assist on the sales floor during peak times. Strong attention to detail and reliability are essential for maintaining accurate stock and efficient store operations.

Qualifications

• High school diploma or equivalent preferred.
• 1–2 years customer service experience preferred and stockroom experience.

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers.
• Scan shipment as delivered.
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor.
• Provide feedback to supervisor regarding inventory levels and damages.
• Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations.
• Adjust stocking procedures to ensure aisles and exits are clear.
• Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment.
• Pack and log merchandise as required for customer deliveries.
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
• Ensure that the stockroom is clean, swept, with garbage removed and supplies organized.
• May assist on sales floor during peak times and as assigned.
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning).
• Comply with all company policies and procedures.
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company.

Skills

Customer service

Inventory management

Stock replenishment

Attention to detail

Team player

Education

High school diploma or equivalent

Tools

Scanning equipment

POS system

Job description

Williams-Sonoma, Inc. is seeking a Warehouse/Stockroom Associate for West Elm in Oak Brook, IL. You will receive shipments, maintain inventory records, and support the sales team by replenishing the sales floor after shipments and during recovery periods.

You will scan deliveries, log merchandise, organize stockroom areas, and assist on the sales floor during peak times. Strong attention to detail and reliability are essential for maintaining accurate stock and efficient store operations.