Stockroom & Shipments Specialist

West Elm; Campbell (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health benefits, dental and vision

Job summary

Williams-Sonoma, Inc. is seeking a Stockroom Associate for West Elm in Campbell, CA to support merchandise flow, stockroom organization, and inventory accuracy.

You will assist with shipments, transfers, and daily tasks on the store floor as needed, delivering high standards of service to customers and colleagues. The role requires 1-2 years stockroom and customer service experience, basic product knowledge, and strong planning skills.

Qualifications

• 1-2 years stockroom experience.
• 1-2 years customer service experience.
• Basic product knowledge preferred.
• Effective planning and time management skills to execute multiple tasks simultaneously.
• Valid driver’s license (where applicable).

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers.
• Assist management in planning for receipt of shipments to determine cost-effective receipt and any additional staffing needs.
• Process shipments as delivered. Ensure inventory records are properly maintained.
• Direct merchandise flow from stock room to sales floor.
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor.
• Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or in off site locations.
• Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards.
• Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
• Maintain an accurate record of merchandise stored at the off-site locations.
• Execute timely processing of donations and MOS merchandise.
• Pack and log merchandise as required for shipments.
• Ensure stockroom is swept and clean with garbage removed and supplies organized.
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning).
• May supervise and train stock associates.
• Assist on sales floor as needed.
• Comply with all Company Policy and Procedures.
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company.

Skills

Stockroom experience

Customer service

Job description

Williams-Sonoma, Inc. is seeking a Stockroom Associate for West Elm in Campbell, CA to support merchandise flow, stockroom organization, and inventory accuracy.

You will assist with shipments, transfers, and daily tasks on the store floor as needed, delivering high standards of service to customers and colleagues. The role requires 1-2 years stockroom and customer service experience, basic product knowledge, and strong planning skills.