Inventory & Returns Specialist

Insight Global; Rochester Hills (MI); On-site; USD 36,000 - 55,000; Full time

Job summary

FANUC America is seeking an organized office coordination professional to support the Customer Service team by managing returned service parts, inventory, and related records. The role focuses on inspecting materials, processing returns, and ensuring assets are tracked and available for service operations.

You will coordinate returns, manage tools and parts, and create incident reports while maintaining accurate records and generating routine inventory updates for efficient warehouse operations.

Qualifications

• 2+ yrs of office coordination, clerical, inventory, logistics, or warehouse experience.
• Experience in manufacturing, warehouse, traffic, shipping, receiving, or inventory environment.
• Oracle skills highly preferred or related software.
• Basic computer and Microsoft Office skills.

Responsibilities

• Coordinate the return of service and preventive maintenance parts.
• Track and manage service tools, equipment, and inventory.
• Inspect returned parts to determine if they can be placed back into inventory or require additional quality review.
• Process return authorizations for unused and warranty parts.
• Create Material Incident Reports for damaged or nonconforming materials.
• Maintain accurate inventory, return, calibration, and service records.
• Review service engineers’ trunk stock and help resolve inventory discrepancies.
• Generate reports and provide updates on returns, inventory levels, and tool usage.
• Reorganize warehouse areas to improve space and efficiency.
• Retrieve materials from off-site locations when needed.
• Inspect and test customer robot grease samples.
• Support general warehouse and customer service operations.

Skills

Office coordination

Microsoft Office

General computer skills

Tools

Oracle or related software

Job description

FANUC America is seeking an organized office coordination professional to support the Customer Service team by managing returned service parts, inventory, and related records. The role focuses on inspecting materials, processing returns, and ensuring assets are tracked and available for service operations.

You will coordinate returns, manage tools and parts, and create incident reports while maintaining accurate records and generating routine inventory updates for efficient warehouse operations.