Parts Return Specialist

Hired In Michigan Employment Agency; Michigan; Remote; USD 38,000 - 58,000; Full time

Job summary

Hired In Michigan Employment Agency is seeking a Parts Return Specialist to coordinate, process, and track returned automotive parts from dealerships, service centers, and customers. This role ensures documentation accuracy, warranty compliance, and efficient inventory management while maintaining strong communication with internal teams, suppliers, and clients.

The specialist will support quality control, minimize losses, and improve overall return process efficiency.

Qualifications

• High school diploma or GED is required.
• 2+ years of experience in parts returns, warranty processing, logistics, or automotive repair/service.

Responsibilities

• Coordinate, process and track returned automotive parts from dealerships, service centers and customers.
• Ensure accurate documentation and compliance with warranty policies.
• Maintain efficient inventory management and communicate with internal teams, suppliers and clients.
• Support quality control, minimize losses and improve the return process efficiency.
• Role can be performed from a home office with hours Monday–Friday, 7:00 AM–7:00 PM ET.

Skills

Parts returns

Warranty processing

Logistics

Automotive repair

Education

High school diploma or GED

Job description

We are seeking a Parts Return Specialist that is responsible for coordinating, processing, and tracking returned automotive parts from dealerships, service centers, and customers.

This role ensures accurate documentation, compliance with warranty policies, and efficient inventory management while maintaining strong communication with internal teams, suppliers, and clients.

The specialist plays a critical role in supporting quality control, minimizing losses, and improving the overall efficiency of the return process. This opportunity is open to individuals located in the Madison Heights, MI location and surrounding areas.

Additionally, the role requires access to reliable internet and the ability to manage all responsibilities from a home office. The project hours of operations will be Monday – Friday, in which candidate must be available to work an 8-hour shift between 7:00 AM to 7:00 PM Eastern Time.

Qualifications

• High school diploma or GED equivalent
• 2+ years of experience in parts returns, warranty processing, logistics, or automotive repair or service experience