Inventory Operations Lead

American Bankers Insurance Company of Florida; Irving (TX); On-site; USD 23,000 - 37,000; Full time

Job summary

Assurant is seeking a shiftOps/Team Lead in Irving, TX to support supervisors by training staff, reallocating resources, and driving production metrics. The role entails on-the-floor leadership, cross‑functional collaboration, and ensuring safety and quality while meeting customer and operational goals.

The position requires strong communication, data analysis skills, and the ability to coach associates. Schedule is Monday–Friday, 11:30 am–8:00 pm, with opportunities to mentor and improve

Qualifications

• 1+ years of experience leading, training, coaching, or directing employees in a manufacturing, logistics, warehouse, or operations environment.
• High level of computer proficiency, including navigating multiple systems, analyzing data, and using reporting tools.
• Proven ability to meet or exceed productivity, quality, and performance expectations while serving as a role model.
• Strong leadership, communication, organizational, and problem‑solving skills.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.

Responsibilities

• Participate in daily stand-up meetings with the Supervisor.
• Reallocate resources, including employees, supplies, equipment, and products, to meet goals.
• Collaborate with other departments to ensure proper workflow and timely issue resolution.
• Serve as a point of contact for employees and assist with escalations during the shift.
• Identify process improvement opportunities and submit recommendations to Supervisors and Engineering.
• Assist with implementing operational changes and adjustments on the warehouse floor.
• Perform on-the-job training, refresher training, and workstation assessments.
• Monitor inventory levels and aging inventory within the area of responsibility.
• Monitor daily KPIs, SLAs, productivity, and quality metrics; support corrective actions.
• Compile and analyze operational data and complete daily reports.
• Communicate effectively with employees, supervisors, managers, and cross-functional teams.
• Maintain proficiency and certification in the area supported.
• Promote and maintain a safe work environment by following safety procedures and escalating concerns.
• Lead by example with hands-on presence to support associates and meet objectives.
• Train, coach, and mentor associates while reinforcing productivity, quality, safety, and attendance.

Skills

Leadership

Coaching

Data analysis

Communication

Problem solving

Tools

Power BI

Excel

SQL

Oracle

WMS

Microsoft 365

Job description

Assurant is seeking a shiftOps/Team Lead in Irving, TX to support supervisors by training staff, reallocating resources, and driving production metrics. The role entails on-the-floor leadership, cross‑functional collaboration, and ensuring safety and quality while meeting customer and operational goals.

The position requires strong communication, data analysis skills, and the ability to coach associates. Schedule is Monday–Friday, 11:30 am–8:00 pm, with opportunities to mentor and improve