Inventory & Logistics Customer Service Pro

Adecco US, Inc.; Byhalia (MS); Presencial; USD 25 000 - 29 000; Tempo integral

Resumo da oferta

Adecco US, Inc. is seeking a Customer Service Representative to handle shipping, receiving, inventory maintenance, and invoicing for our customers. You will work with the warehouse leadership team, associates, and customers to ensure timely, accurate processing of orders.

The role requires 1–2 years of customer service, proficiency in Microsoft Office, and AS400 WMS experience. You may be expected to work overtime and weekends as needed to meet deadlines and customer requirements.

Qualificações

• 1–2 years of customer service or related work.
• Microsoft Office software, data entry, and internet application experience.
• Warehouse Management System (AS400) experience.

Responsabilidades

• Processes and monitors shipping and receiving transactions and documentation.
• Communicates with transportation, OFR, management, co-workers, and customers choosing the proper media (phone, email, face-to-face)
• Manages customer information using Warehouse Management System and Microsoft Office Products and generates reports for customers per their requirements
• Monitors damaged and/or on-hold product and notifies vendors and works with OFRs.
• Exceeds customer expectations by responding promptly to inquiries and building long-term relationships with internal and external customers
• Prepares hazardous and international documents.
• Other duties as assigned.

Conhecimentos

Customer service

Data entry

Communication

Formação académica

High School diploma or equivalent

Ferramentas

AS400 Warehouse Management System

Microsoft Office

Descrição da oferta de emprego

Adecco US, Inc. is seeking a Customer Service Representative to handle shipping, receiving, inventory maintenance, and invoicing for our customers. You will work with the warehouse leadership team, associates, and customers to ensure timely, accurate processing of orders.

The role requires 1–2 years of customer service, proficiency in Microsoft Office, and AS400 WMS experience. You may be expected to work overtime and weekends as needed to meet deadlines and customer requirements.