Inventory Coordinator - Field & Customer Care

FRSTeam by Brown's Cleaners; Hayward (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Potential for growth and development

A friendly, family environment

401k plan participation

PTO

Health benefits

Flexible schedule

Free uniforms

Health insurance

Training & development

Vision insurance

Job summary

FRSTeam is seeking an Inventory Coordinator to be the face of field operations, handling field coordination, customer contact, and inventorying damaged property from water, fire, and mold incidents.

We value compassion, patience, and strong organizational skills. Typical hours are 8:00 am–4:30 pm, Monday to Friday, with on-call weeks for emergencies; overtime and some Saturdays may be available.

Qualifications

• Strong customer service background and professional communication skills.
• Highly organized and able to manage multiple tasks.
• Able to adapt to change and work well with teams.

Responsibilities

• Customer contact and follow-up
• Field coordination and communication with customers, adjusters & contractors
• Inventorying damaged personal property from water, fire, and mold incidents
• Use phone-based stenography service to create item lists
• Discuss item details with customers (ages, place of purchase)
• Review and follow up on billings and customer concerns
• Manage multiple job files; on-call week every 4–6 weeks (emergency response)
• Additional duties as assigned

Skills

Customer service

Communication

Organized

Multitasking

Job description

FRSTeam is seeking an Inventory Coordinator to be the face of field operations, handling field coordination, customer contact, and inventorying damaged property from water, fire, and mold incidents.

We value compassion, patience, and strong organizational skills. Typical hours are 8:00 am–4:30 pm, Monday to Friday, with on-call weeks for emergencies; overtime and some Saturdays may be available.