Inventory Coordinator

FRSTeam of the Bay Area; Hayward (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401k plan participation

Health benefits

Flexible schedule

401k plan

Free uniforms

Potential for growth

Job summary

FRSTeam of the Bay Area is seeking a service-focused Inventory Coordinator to join our team in Hayward, California. This role involves providing exceptional customer service while managing multiple tasks in inventory coordination following incidents such as water or fire damage.

The ideal candidate will demonstrate strong decision-making skills, attention to detail, and a friendly demeanor. Required experience includes a background in customer service and the ability to lift up to 35 lbs regularly. Join a family-oriented team and make a positive impact!

Qualifications

• Strong customer service background required.
• Ability to lift and carry up to 35 lbs daily.
• 1 year of labor or customer service experience preferred.

Responsibilities

• Provide customer contact and follow-up.
• Coordinate and communicate with customers and contractors.
• Inventory damaged personal property from incidents.
• Create item lists with a phone-based stenography service.
• Discuss item details with customers.
• Manage multiple job files and assignments.
• Be on-call every 4-6 weeks for emergency response.

Skills

Customer service skills

Professional communication

Organizational skills

Attention to detail

Strong decision-making skills

Job description

Benefits:

• Potential for growth and development
• A friendly, family environment
• 401k plan participation
• PTO
• Health benefits
• Flexible schedule
• Free uniforms
• Health insurance
• Training & development
• Vision insurance

Job hours are typically Monday – Friday, 8:00 am-4:30 pm, overtime may be available daily and some Saturdays.

Do you enjoy providing amazing customer service and want to make a positive impact on someone else’s life? If so, this may be the perfect position for you. FRSTeam by Cappys is seeking a service-focused, friendly professional to join our team as an Inventory Coordinator. As an Inventory Coordinator, you will be the face of FRSTeam in the field. Compassion, empathy, and patience are key traits of a successful candidate. We seek an individual with strong decision-making skills and the ability to work well with change. Inventory Coordinators must be able to multi-task and show great attention to detail.

General Job Duties:

• Customer contact and follow-up
• Field coordination and communication with customers, adjusters & contractors
• Inventorying damaged personal property from water, fire, and mold incidents
• Work with a phone-based stenography service to create item lists
• Discuss item details with customers such as ages and place of purchase
• Review and follow up on billings and customer concerns
• Manage multiple job files and assignments
• On-call week every 4-6 weeks (emergency response)
• Additional duties as assigned

Required Experience:

• Strong customer service background, professional communication skills, production, people-oriented and highly organized.
• Ability to consistently lift and carry up to 35 lbs. daily

Who we are:

The FRSTeam brand spans the US and Canada with over 50 locations serving the fabric restoration and electronic cleaning needs for families devastated by a smoke, fire, or water loss. We are the industry leader in providing this unique service. Our most important and valuable resource is the employee. We are a family-owned and oriented business. This position is an exciting and challenging opportunity for someone with great customer service, communication, and organization skills.

Required experience: customer service, labor: 1 year