Inventory Coordinator

FRSTeam, Inc.; Hayward (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Potential for growth and development

Friendly, family environment

401k plan participation

PTO

Health benefits

Flexible schedule

Free uniforms

Health insurance

Training & development

Vision insurance

Job summary

FRSTeam, Inc. is looking for a friendly and service-oriented Inventory Coordinator in Hayward, California. This role involves customer follow-up, managing inventories of damaged personal property from incidents, and ensuring effective communication with clients and contractors.

The ideal candidate will showcase strong decision-making skills, the ability to multi-task, and a commitment to customer satisfaction. Join our family-oriented team and benefit from growth opportunities, health benefits, and a flexible schedule.

Qualifications

• Strong customer service background, professional communication skills.
• Ability to lift and carry up to 35 lbs daily.
• 1 year of relevant experience in customer service or labor.

Responsibilities

• Coordinate with customers, adjusters, and contractors.
• Inventory damaged personal property from incidents.
• Discuss item details with customers.
• Manage multiple job files and assignments.
• On-call week every 4-6 weeks for emergencies.

Skills

Customer service background

Professional communication skills

Decision-making skills

Organization skills

Attention to detail

Ability to multi-task

Job description

Job hours are typically Monday – Friday, 8:00 am-4:30 pm, overtime may be available daily and some Saturdays.

Do you enjoy providing amazing customer service and want to make a positive impact on someone else’s life? If so, this may be the perfect position for you. FRSTeam by Cappys is seeking a service-focused, friendly professional to join our team as an Inventory Coordinator. As an Inventory Coordinator, you will be the face of FRSTeam in the field. Compassion, empathy, and patience are key traits of a successful candidate. We seek an individual with strong decision‑making skills and the ability to work well with change. Inventory Coordinators must be able to multi‑task and show great attention to detail.

Benefits

• Potential for growth and development
• A friendly, family environment
• 401k plan participation
• PTO
• Health benefits
• Flexible schedule
• Free uniforms
• Health insurance
• Training & development
• Vision insurance

General Job Duties

• Customer contact and follow‑up
• Field coordination and communication with customers, adjusters & contractors
• Inventorying damaged personal property from water, fire, and mold incidents
• Work with a phone‑based stenography service to create item lists
• Discuss item details with customers such as ages and place of purchase
• Review and follow up on billings and customer concerns
• Manage multiple job files and assignments
• On‑call week every 4‑6 weeks (emergency response)
• Additional duties as assigned

Required Experience

• Strong customer service background, professional communication skills, production, people‑oriented and highly organized.
• Ability to consistently lift and carry up to 35 lbs. daily

Required experience: customer service, labor: 1 year.

Who we are

The FRSTeam brand spans the US and Canada with over 50 locations serving the fabric restoration and electronic cleaning needs for families devastated by a smoke, fire, or water loss. We are the industry leader in providing this unique service. Our most important and valuable resource is the employee. We are a family‑owned and oriented business. This position is an exciting and challenging opportunity for someone with great customer service, communication, and organization skills.