Field Technician

FRSTeam of Oklahoma; Tulsa (OK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Potential for growth and development

Friendly, family environment

PTO

Competitive salary

Health insurance

Job summary

FRSTeam of Oklahoma is looking for a dedicated Field Technician in Tulsa, Oklahoma. The successful candidate will provide exceptional customer service while managing restoration tasks in the field.

This role is crucial in helping families affected by disasters, involving customer communication, field coordination, and teamwork. Ideal applicants will possess strong decision-making skills, empathy, and the ability to adapt to changing situations. Join us in making a positive impact.

Qualifications

• Strong customer service background and ability to communicate professionally.
• Capacity to lift and carry up to 35 lbs daily.
• Possess a valid driver's license.

Responsibilities

• Contact and follow up with customers.
• Coordinate field operations and communicate with stakeholders.
• Inventory and manage damaged personal property.
• Collaborate in a team setting to achieve collective goals.
• Handle multiple job files and assignments efficiently.

Skills

Customer service background

Professional communication skills

Organization skills

Ability to multi-task

Job description

Benefits:

• Potential for growth and development
• A friendly, family environment
• PTO
• Competitive salary
• Health insurance

Job hours are typically Monday – Friday, 7:45 am-4:15 pm, overtime may be available daily and some Saturdays.

Do you enjoy providing amazing customer service and want to make a positive impact on someone else’s life? If so, this may be the perfect position for you. FRSTeam of Oklahoma is seeking a service-focused, friendly professional to join our team as a Field Technician. As a Field Technician, you will be the face of FRSTeam in the field. Compassion, empathy, and patience are key traits of a successful candidate. We seek an individual with strong decision‑making skills and the ability to work well with change. Field Technicians must be able to multi‑task and show great attention to detail.

General Job Duties:

• Customer contact and follow‑up
• Field coordination and communication with customers, adjusters & contractors
• Inventorying damaged personal property from water, fire, and weather related incidents
• Work in a team setting to achieve goals
• Must pass a criminal background check, pass MVR background check.
• Manage multiple job files and assignments
• Additional duties as assigned

Required Experience:

• Strong customer service background, professional communication skills, production, people‑oriented and highly organized.
• Ability to consistently lift and carry up to 35 lbs. daily
• Must have a valid driver's license

Who we are:

The FRSTeam brand spans the US and Canada with over 50 locations serving the contents restoration, fabric restoration and electronic cleaning needs for families devastated by a smoke, fire, or water loss. We are the industry leader in providing this unique service. Our most important and valuable resource is the employee. We are a family‑owned and oriented business. This position is an exciting and challenging opportunity for someone with great customer service, communication, and organization skills.