Production Supervisor

FRSTeam of the Bay Area; Hayward (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401k plan participation

Health Benefits

Company car

Bonus based on performance

Potential for growth and development

A friendly, family environment

PTO

Vision insurance

Wellness resources

Opportunity for advancement

Job summary

FRSTeam of the Bay Area is looking for a Production Manager to oversee inventory and quality control operations while managing personnel. The ideal candidate must possess strong decision-making skills and exhibit compassion and patience in their role.

Responsibilities include supervising production labor, supporting employee development, and handling customer escalations. This is a critical role in ensuring high-quality service delivery within a friendly, family-oriented environment.

Qualifications

• 3+ years of experience in a managerial or supervisory role in a warehouse environment.
• Clean driving record and background.
• Well-groomed and great communicator.

Responsibilities

• Oversee inventory, emergency orders, and quality control.
• Manage people resources, storage, supplies, equipment maintenance, and plant organization.
• Supervise production labor and support staff development.
• Handle customer escalations and follow up on billings.

Skills

Professional communication skills

People-oriented

Highly organized

Ability to consistently lift and carry up to 50 lbs

Experience with CRM and Microsoft Office Suite

Spanish Speaking

Job description

Benefits:

• Potential for growth and development
• A friendly, family environment
• 401k plan participation
• PTO
• Health Benefits
• 401(k)
• Bonus based on performance
• Company car
• Opportunity for advancement
• Vision insurance
• Wellness resources

Job hours are typically Monday – Friday, 7:00 am-4:30 pm, overtime may be available daily and some Saturdays.

Do you want to make a positive impact on someone’s life? At FRSTeam, we are passionate about this as well. To continue to provide our unique services, we are seeking experienced individuals who share our values and commitment to excellent customer service. FRSTeam is seeking a service-focused, friendly professional to join our team as a Production Manager. Compassion, empathy, and patience are key traits of a successful candidate. We seek an individual with strong decision-making skills and the ability to work well with change. The Production Manager must be able to multi-task and show great attention to detail.

General Duties and Responsibilities:

• Oversee inventory, emergency orders, and quality control
• Manage people resources, storage, supplies, equipment maintenance, plant organization, vehicle maintenance
• Supervise production labor
• Support the professional growth and development of staff
• Responsible for hiring, disciplining, and terminating employees
• Review, follow-up billings and handle customer escalations
• Reports directly to VP
• Additional reasonable duties as assigned

Required Experience:

• Professional communication skills, people-oriented and highly organized.
• Clean driving record and background.
• Ability to consistently lift and carry up to 50 lbs.
• Experience with CRM and Microsoft Office Suite
• Spanish Speaking a plus
• Well Groomed and Great communicator

Who we are:

The FRSTeam brand spans the US and Canada with over 50 locations serving the fabric restoration and electronic cleaning needs for families devastated by a smoke, fire, or water loss. We are the industry leader in providing this unique service. Our most important and valuable resource is the employee. We are a family-owned and oriented business. This position is an exciting and challenging opportunity for someone with great customer service, communication, and organizational skills.

Required experience: manager, supervisor, warehouse: 3 years