Field Technician

FRSTeam Corporation; Wildomar (CA); On-site; USD 20,664 - 24,796; Full time

Job summary

FRSTeam Corporation is seeking a Field Technician in Wildomar, California. In this role, you will provide exceptional customer service during property restoration processes, working closely with clients and team members. The ideal candidate will possess compassion, empathy, and customer-focused skills.

This position offers compensation ranging from $15.00 to $18.00 per hour and requires the ability to manage multiple job files in a team environment. Join a family-owned business that emphasizes meaningful work and impact.

Qualifications

• Must pass a criminal background check, pass MVR background check.
• Ability to lift and carry up to 35 lbs. daily.
• Must have a valid driver’s license.

Responsibilities

• Customer contact and follow-up.
• Field coordination and communication with customers, adjusters & contractors.
• Inventorying damaged personal property from incidents.

Skills

Customer service background

Professional communication skills

People-oriented

Highly organized

Ability to multi-task

Job description

Job hours are typically Monday – Friday, 7:45 am-4:15 pm, overtime may be available daily and some Saturdays.

Do you enjoy providing amazing customer service and want to make a positive impact on someone else’s life? If so, this may be the perfect position for you. FRSTeam of Oklahoma is seeking a service‑focused, friendly professional to join our team as a Field Technician. As a Field Technician, you will be the face of FRSTeam in the field. Compassion, empathy, and patience are key traits of a successful candidate. We seek an individual with strong decision‑making skills and the ability to work well with change. Field Technicians must be able to multi‑task and show great attention to detail.

General Job Duties

• Customer contact and follow‑up
• Field coordination and communication with customers, adjusters & contractors
• Inventorying damaged personal property from water, fire, and weather‑related incidents
• Work in a team setting to achieve goals
• Must pass a criminal background check, pass MVR background check.
• Manage multiple job files and assignments
• Additional duties as assigned

Required Experience

• Strong customer service background, professional communication skills, people‑oriented and highly organized.
• Ability to consistently lift and carry up to 35 lbs. daily
• Must have a valid driver’s license

Who we are

The FRSTeam brand spans the US and Canada with over 50 locations serving the contents restoration, fabric restoration, and electronic cleaning needs for families devastated by a smoke, fire, or water loss. We are the industry leader in providing this unique service. Our most important and valuable resource is the employee. We are a family‑owned and orientated business. This position is an exciting and challenging opportunity for someone with great customer service, communication, and organization skills.

Compensation: $15.00 – $18.00 per hour

Do you crave meaningful work?

At FRSTeam, we help families and businesses during their time of need after they’ve experienced property damage. We handle many of the things that people care about most, their contents. For us at FRSTeam, each day holds a real sense of purpose.

Many families and business owners have told us that we are the best part of this dark time. We think that’s because we focus on making the process as stress‑free as possible, bringing compassion and kindness to every action.

This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FRSTeam Corporate.