Interventional Psychiatry Tech: TMS & Esketamine

Aster Mental Health; South Boston (VA); On-site; USD 34,000 - 48,000; Full time

Job summary

Aster Mental Health, a physician-led private practice, seeks an Interventional Psychiatry Technician to support TMS and Esketamine treatments and to coordinate care with the treatment team. The role includes administrative duties, patient contact, and insurance paperwork such as prior authorizations, with an emphasis on patient-first service.

Ideal candidates have medical office experience, a medical assistant credential, and BLS certification, along with strong English communication and

Qualifications

• Experience in a medical office setting preferred.
• Completion of a medical assistant program preferred.
• Basic Life Support certification preferred.
• One year of related experience in a psychiatric setting is preferred.
• Ability to effectively and fluently speak, read, and write English.
• Excellent customer service and professional communication.

Responsibilities

• Administer and monitor Transcranial Magnetic Stimulation (TMS) treatments.
• Monitor patients during Spravato (esketamine) treatment and post-administration.
• Work with staff and insurance companies to finalize patient paperwork, including Prior Authorizations.
• Manage administrative tasks related to treatment (scheduling, authorizations).
• Administer clinical tasks (taking vital signs) with patients.
• Respond to incoming patient inquiries related to interventional psychiatry.
• Build relationships with patients during treatment sessions.
• Coordinate patient care with the in-house treatment team.
• Reach out to potential referral sources to promote medication management, therapy, TMS, and esketamine availability.
• Provide administrative support to the front office team as needed.

Skills

Medical office experience

Customer service

Organizational skills

Attention to detail

Communication skills

English proficiency

Basic math skills

Computer literacy

Independent work

Confidentiality & ethics

Education

Medical assistant program

Basic Life Support certification

Job description

Aster Mental Health, a physician-led private practice, seeks an Interventional Psychiatry Technician to support TMS and Esketamine treatments and to coordinate care with the treatment team. The role includes administrative duties, patient contact, and insurance paperwork such as prior authorizations, with an emphasis on patient-first service.

Ideal candidates have medical office experience, a medical assistant credential, and BLS certification, along with strong English communication and