Patient-Centered TMS & Esketamine Technician

Neuronetics; Bradenton (FL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401(k) with company match

Generous paid time off

Medical, dental, and vision coverage

BLS certification provided

Specialized training in TMS and esketm

Job summary

Greenbrook Mental Wellness Centers in Bradenton, FL is seeking a Patient-Centered Technician. You will administer TMS and esketamine treatments, monitor patient responses, and document using EHR systems.

The role requires empathetic patient care, scheduling, and billing tasks across multiple centers in the region. Ideal candidates have a HS diploma or higher, with healthcare support experience; a Bachelor's in Psychology or related field is a plus.

Qualifications

• High School Diploma, an Associate's Degree, or equivalent clinical certification.
• Significant relevant work experience in fast-paced patient or customer care/service roles.
• Bachelor's Degree in Psychology, Social Work, or related Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
• Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and Salesforce preferred).
• Strong written and verbal communication skills are required.

Responsibilities

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines; monitor patient responses; administer and record psychiatric rating scales; address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic care; maintain accurate EHR; manage patient scheduling, check-in/check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed.
• Location: This role primarily covers the Bradenton center with mandatory travel to area centers; reliable transportation required.

Skills

Microsoft Office Suite

EHR systems

Communication skills

Clinical documentation

Education

High School Diploma / Associate's Degree

Bachelor's Degree in Psychology / Social Work / Human Services

Tools

AdvancedMD

Salesforce

Job description

Greenbrook Mental Wellness Centers in Bradenton, FL is seeking a Patient-Centered Technician. You will administer TMS and esketamine treatments, monitor patient responses, and document using EHR systems.

The role requires empathetic patient care, scheduling, and billing tasks across multiple centers in the region. Ideal candidates have a HS diploma or higher, with healthcare support experience; a Bachelor's in Psychology or related field is a plus.