Interventional Psychiatry Med Tech: TMS & Spravato Oversight

Aster Mental Health; South Boston (VA); Presencial; USD 34.000 - 48.000; Jornada completa

Descripción de la vacante

Aster Mental Health, a physician-led private practice, seeks an Interventional Psychiatry Technician to support TMS and Esketamine treatments and to coordinate care with the treatment team. The role includes administrative duties, patient contact, and insurance paperwork such as prior authorizations, with an emphasis on patient-first service.

Ideal candidates have medical office experience, a medical assistant credential, and BLS certification, along with strong English communication and

Formación

• Experience in a medical office setting preferred.
• Completion of a medical assistant program preferred.
• Basic Life Support certification preferred.
• One year of related experience in a psychiatric setting is preferred.
• Ability to effectively and fluently speak, read, and write English.
• Excellent customer service and professional communication.

Responsabilidades

• Administer and monitor Transcranial Magnetic Stimulation (TMS) treatments.
• Monitor patients during Spravato (esketamine) treatment and post-administration.
• Work with staff and insurance companies to finalize patient paperwork, including Prior Authorizations.
• Manage administrative tasks related to treatment (scheduling, authorizations).
• Administer clinical tasks (taking vital signs) with patients.
• Respond to incoming patient inquiries related to interventional psychiatry.
• Build relationships with patients during treatment sessions.
• Coordinate patient care with the in-house treatment team.
• Reach out to potential referral sources to promote medication management, therapy, TMS, and esketamine availability.
• Provide administrative support to the front office team as needed.

Conocimientos

Medical office experience

Customer service

Organizational skills

Attention to detail

Communication skills

English proficiency

Basic math skills

Computer literacy

Independent work

Confidentiality & ethics

Educación

Medical assistant program

Basic Life Support certification

Descripción del empleo

Aster Mental Health is currently searching for a suitably qualified Interventional Psychiatry Technician to support our growing clinical needs. Position immediately available.

Our practice is a physician-led, patient-first private practice that provides integrated psychiatric and counseling treatment to adolescents and adults. Our patients are high functioning with strong familial and friendship support networks and an active interest in pursuing their individual, couple, or family therapy treatment. We prioritize patient needs which determine treatment frequency and approaches, which may include psychodynamic, psychoanalytic, relational/attachment-based, CBT and other validated approaches. You can learn more about our practice at www.astermentalhealth.com.

Role Responsibilities:

• Administer and monitor Transcranial Magnetic Stimulation (TMS) treatments to patients (training provided)
• Monitor patients undertaking Spravato (esketamine) treatment during administration and post-administration
• Work with staff and insurance companies as needed to finalize patient paperwork, including Prior Authorizations, prior to treatment
• Manage administrative tasks related to treatment (e.g., scheduling, entering authorizations, etc.)
• Administer clinical tasks (e.g., taking vital signs) with patients
• Respond to incoming patient inquiries related to interventional psychiatry
• Build relationships with patients during their treatment sessions
• Coordinate patient care with their in-house treatment team
• Reach out to potential referral sources (therapists, physicians, etc) in the local community to promote our medication management, therapy, TMS, and esketamine treatment availability
• Provide administrative support to the front office team, as availability allows

Qualifications

• Experience in medical office setting preferred
• Successful completion of a medical assistant program preferred
• Basic Life Support Certification preferred
• One year of related previous work experience in a psychiatric setting is preferred
• Ability to effectively and fluently speak, read, and write English
• Ability to perform basic math and quantitative measurements, e.g. obtains height and weight, etc
• Excellent customer service skills and ability to communicate in a courteous, pleasant and professional manner
• Organizational skills to set priorities and efficiently complete assigned work
• Ability to accurately interpret and utilize basic medical terminology and abbreviations
• Ability to work independently and to make decisions based on department polices and established procedures
• Excellent attention to detail
• Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information
• Must be able to maintain strict adherence to protocols related to confidential or sensitive information

Characteristics of an ideal candidate:

• Medical assistant experienceof at least 1 year preferred
• Experience administering TMS and/or Spravato to patients preferred
• Experience working with private insurance companies, submitting PA's, PHQ9's, PHQ10's and other patient related paperwork
• Displays a "patient first" mentality
• Self-starter and self-manager
• Exemplifies strong work ethic and operates with highest level of integrity in and outside of the office
• Interacts professionally and courteously with all patients, staff, and doctors
• Detail oriented
• Physically able to stand on feet for many hours at a time
• Excels at multi-tasking and managing priorities with conflicting demands
• Ability to reach out to patients for marketing or re-marketing efforts