Internet Sales Specialist- Road Runner Harley-Davidson

ridenowpowersports; Goodyear (AZ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Commission-based pay

Health, Dental & Vision Insurance

Employer Paid Life and Short-Term Dis 

Employee discounts on products and S v

Job summary

Roadrunner Harley-Davidson is seeking an Internet Sales Specialist to manage online leads and phone inquiries with a friendly, organized approach. You’ll schedule and follow up on appointments, stay current on inventory, and guide customers to the right vehicle.

You’ll log all interactions in the CRM, maintain strong communication across channels, and work with teammates to deliver an outstanding showroom experience. Commission-based pay is offered.

Qualifications

• 1+ year in dealership or internet sales preferred.
• Strong written and verbal communication.
• Comfort with CRM and multiple online tools.
• Detail-oriented with follow-up discipline.

Responsibilities

• Handle internet leads, calls, and inquiries professionally and promptly.
• Confirm/manage appointments and follow up with unsold customers.
• Communicate clearly via email, text, and phone; be helpful and accurate.
• Maintain contact with past customers to build loyalty.
• Know current inventory and help customers find the right vehicle.
• Log customer info and follow-ups in the CRM accurately.
• Collaborate with teammates across departments for a great experience.

Skills

CRM software

Communication skills

Organizational skills

Follow-up habits

Team collaboration

Tools

CRM software

Job description

Roadrunner Harley-Davidson is looking for a friendly, detail-oriented, and motivated Internet Sales Specialist to join our growing team! If you enjoy helping people, are great at staying organized, and feel confident handling online leads and phone calls, this could be the perfect role for you.

What You'll Do:

• Handle incoming internet leads, phone calls, and inquiries with professionalism, positivity, and prompt responses.


• Confirm and manage appointments, and provide friendly follow-up with unsold customers.


• Communicate clearly and professionally through email, text, and phone - always aiming to be helpful, honest, and accurate.


• Stay in touch with past customers to build loyalty and long-term relationships.


• Learn and maintain up-to-date knowledge of current inventory and assist customers in finding the right vehicle.


• Accurately log customer information and follow-ups in our CRM to ensure a smooth sales process.


• Work collaboratively with teammates across departments to give customers a great overall experience.

What We're Looking For:

• 1+ year of experience in a dealership or internet sales environment (automotive or powersports is preferred).


• Strong communication skills, both written and verbal.


• Comfortable using CRM software and working with multiple online tools.


• Detail-oriented with strong follow-up habits and organizational skills.


• Friendly, professional attitude and willingness to learn.


• Must be able to sit for prolonged periods of time at work station


• Must be able to safely and efficiently move through the dealership premises - indoor showrooms, vehicle lots, and service areas - while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.

Benefits:

• Commission-based pay


• Health, Dental & Vision Insurance


• Employer Paid Life and Short-Term Disability Insurance


• Employee discounts on products and services

Note: All applicants must pass pre-employment testing, including background checks, MVR, and drug screening.