Internet Sales Specialist - RideNow Surprise

ridenowpowersports; Surprise (AZ); On-site; USD 40,000 - 68,000; Full time

Benefits offered by this job

Commission-based pay

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Employee discounts

Job summary

RideNow Powersports Surprise is seeking an Internet Sales Specialist to manage online leads and phone inquiries, schedule appointments, and follow up with customers. You will log all interactions in the CRM, stay knowledgeable about current inventory, and help customers find the right vehicle with a friendly, professional approach.

This role requires strong communication, CRM proficiency, and detail-oriented multitasking.

Qualifications

• 1+ year of experience in a dealership or internet sales environment (automotive or powersports preferred).
• Strong written and verbal communication skills.
• Comfortable using CRM software and working with multiple online tools.
• Detail-oriented with strong follow-up habits and organizational skills.
• Friendly, professional attitude and willingness to learn.

Responsibilities

• Handle internet leads, phone calls, and inquiries with professionalism and prompt responses.
• Confirm and manage appointments and follow-up with unsold customers.
• Communicate clearly via email, text, and phone to be helpful and accurate.
• Stay in touch with past customers to build loyalty and relationships.
• Learn current inventory and help customers find the right vehicle.
• Log customer information and follow-ups in the CRM accurately.
• Collaborate with teammates across departments to ensure a great customer experience.

Skills

CRM Proficiency

Communication skills

Lead management

Organizational skills

Customer service

Tools

CRM Software

Job description

RideNow Powersports Surprise is looking for a friendly, detail-oriented, and motivated Internet Sales Specialist to join our growing team! If you enjoy helping people, are great at staying organized, and feel confident handling online leads and phone calls, this could be the perfect role for you.

What You’ll Do:

• Handle incoming internet leads, phone calls, and inquiries with professionalism, positivity, and prompt responses.
• Confirm and manage appointments, and provide friendly follow-up with unsold customers.
• Communicate clearly and professionally through email, text, and phone—always aiming to be helpful, honest, and accurate.
• Stay in touch with past customers to build loyalty and long-term relationships.
• Learn and maintain up-to-date knowledge of current inventory and assist customers in finding the right vehicle.
• Accurately log customer information and follow-ups in our CRM to ensure a smooth sales process.
• Work collaboratively with teammates across departments to give customers a great overall experience.

What We’re Looking For:

• 1+ year of experience in a dealership or internet sales environment (automotive or powersports is preferred).
• Strong communication skills, both written and verbal.
• Comfortable using CRM software and working with multiple online tools.
• Detail-oriented with strong follow-up habits and organizational skills.
• Friendly, professional attitude and willingness to learn.

Benefits:

• Commission-based pay
• Health, Dental & Vision Insurance
• Employer Paid Life and Short-Term Disability Insurance
• Employee discounts on products and services

Note: All applicants must pass pre-employment testing, including background checks, MVR, and drug screening.