Internet Sales Specialist - RideNow Concord

ridenowpowersports; Concord (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Commission-based pay

Health, Dental & Vision Insurance

Life and Disability Insurance

Employee discounts

Job summary

RideNow Powersports Concord is seeking a friendly Internet Sales Specialist to join our growing team. You’ll handle online leads and phone inquiries, schedule appointments, and guide customers to the right vehicle with accurate information.

You’ll log details in our CRM, follow up diligently, and work cross-functionally with colleagues to deliver an exceptional customer experience. One year of dealership or internet sales experience is preferred, and benefits include health insurance and

Qualifications

• 1+ year in dealership or internet sales (automotive or powersports preferred).
• Strong written and verbal communication skills.
• Experience with CRM and online sales tools.
• Detail-oriented with excellent follow-up habits.
• Friendly, professional attitude and willingness to learn.
• Able to sit for long periods and move around showroom and lot safely.

Responsibilities

• Handle internet leads, phone calls, and inquiries promptly.
• Confirm appointments and follow up with unsold customers.
• Communicate via email, text, and phone clearly and professionally.
• Stay in touch with past customers to build loyalty.
• Learn inventory and help customers find the right vehicle.
• Log customer information and follow-ups in our CRM.
• Collaborate with teammates across departments to enhance the customer experience.

Skills

CRM proficiency

Customer communication

Multichannel outreach

Detail oriented

Team player

Stamina for standing

Job description

RideNow Powersports Concord is looking for a friendly, detail-oriented, and motivated Internet Sales Specialists to join our growing team! If you enjoy helping people, are great at staying organized, and feel confident handling online leads and phone calls, this could be the perfect role for you.

What You’ll Do:

• Handle incoming internet leads, phone calls, and inquiries with professionalism, positivity, and prompt responses.
• Confirm and manage appointments, and provide friendly follow-up with unsold customers.
• Communicate clearly and professionally through email, text, and phone—always aiming to be helpful, honest, and accurate.
• Stay in touch with past customers to build loyalty and long-term relationships.
• Learn and maintain up-to-date knowledge of current inventory and assist customers in finding the right vehicle.
• Accurately log customer information and follow-ups in our CRM to ensure a smooth sales process.
• Work collaboratively with teammates across departments to give customers a great overall experience.

What We’re Looking For:

• 1+ year of experience in a dealership or internet sales environment (automotive or powersports is preferred).
• Strong communication skills, both written and verbal.
• Comfortable using CRM software and working with multiple online tools.
• Detail-oriented with strong follow-up habits and organizational skills.
• Friendly, professional attitude and willingness to learn.
• Must be able to sit for prolonged periods of time at work station
• Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.

Benefits:

• Commission-based pay
• Health, Dental & Vision Insurance
• Employer Paid Life and Short-Term Disability Insurance
• Employee discounts on products and services

Note: All applicants must pass pre-employment testing, including background checks, MVR, and drug screening.

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