Internet Sales Specialist - RideNow Phoenix

ridenowpowersports; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Life & Disability

Job summary

RideNow Powersports Phoenix is seeking an Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty. The ideal candidate has experience selling motorcycles and powersports in an ecommerce setting or is highly knowledgeable about them.

You will manage incoming phone calls and internet leads, confirm sales appointments, follow up on unsold customers, and maintain accurate CRM records to ensure seamless customer experiences.

Qualifications

• Experience using CRM systems such as Eleads is desired but not necessary.
• Outstanding verbal and written communication skills, including email.

Responsibilities

• Manage incoming phone calls and internet leads with requests about powersports vehicles.
• Confirm sales appointments and perform long-term follow-up on all unsold customers.
• Respond to internet inquiries promptly with courtesy, honesty, accuracy, and professionalism.
• Communicate effectively with customers via their preferred method (phone, email, text).
• Follow up with all unsold prospects daily and stay in touch with sold customers for retention.
• Keep up-to-date with inventory and use software to locate vehicles quickly and efficiently.
• Maintain accurate customer information in the CRM.

Skills

CRM experience

Communication skills

Energetic personality

Professional demeanor

Follow-up persistence

Internet savvy

Powersports knowledge

Tools

Eleads

Job description

RideNow Powersports Phoenixis seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty! The ideal candidate will either have experience selling motorcycles and powersports in an e-commerce setting or be very knowledgeable about them!

Responsibilities:

• Manage incoming phone calls and internet leads with requests about powersports vehicles.
• Confirm sales appointments and perform long-term follow-up on all unsold customers.
• Answer incoming calls and respond to internet inquiries promptly with courtesy, honesty, accuracy, and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need).
• Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional writing and email skills.
• Follow up with all unsold prospects daily and stay in contact with sold customers for customer follow-up and retention.
• Keep up-to-date with incoming inventory and operate software to locate vehicles quickly and efficiently.
• Maintain accurate and thorough customer information and interactions with guests into the CRM through data entry.
• Perform other job-related duties as assigned.

Requirements:

• Experience utilizing CRM systems such as Eleads is desired but not necessary
• Outstanding communication skills both verbal and written, including exceptional email skills.
• Energetic and outgoing personality.
• Professional, pleasant, and friendly demeanor.
• The willingness to persistently follow up with customers.
• Internet savvy with excellent computer and organizational skills to track leads.
• Familiarity with and interest in powersports vehicles.

Why Join RideNow?

• Medical, dental, and vision insurance
• Employer paid life and short-term disability insurance
• Employee discounts

All applicants must pass pre-employment testing including background check, MVR, and drug screening.