Internet Sales Specialist - RideNow Mesa

RideNow Powersports; Mesa (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

RideNow Powersports in Mesa, AZ is seeking an Internet Sales Specialist to join our team. You will handle online leads and phone inquiries, arrange appointments, and follow up with customers to drive sales and loyalty.

You will communicate clearly through email, text and calls, maintain up-to-date product knowledge, and log all interactions in our CRM. A collaborative, customer-first attitude will help you excel in this fast-paced role.

Qualifications

• Experience handling internet leads and inquiries.
• Strong telephone and email communication skills.
• Ability to log data accurately in a CRM.

Responsibilities

• Handle internet leads, phone calls and inquiries with professionalism and responsiveness.
• Confirm and manage appointments and follow-up with unsold customers.
• Communicate clearly via email, text and phone to be helpful and accurate.
• Stay in touch with past customers to build loyalty and relationships.
• Learn current inventory and help customers find the right vehicle.
• Log customer information and follow-ups in the CRM for a smooth process.
• Collaborate with teammates across departments to deliver a great customer experience.

Skills

Customer service

CRM software

Lead follow-up

Phone handling

Job description

RideNow Powersports is looking for a friendly, detail-oriented, and motivated Internet Sales Specialist to join our growing team! If you enjoy helping people, are great at staying organized, and feel confident handling online leads and phone calls, this could be the perfect role for you.

What You’ll Do

• Handle incoming internet leads, phone calls, and inquiries with professionalism, positivity, and prompt responses.
• Confirm and manage appointments, and provide friendly follow-up with unsold customers.
• Communicate clearly and professionally through email, text, and phone—always aiming to be helpful, honest, and accurate.
• Stay in touch with past customers to build loyalty and long-term relationships.
• Learn and maintain up-to-date knowledge of current inventory and assist customers in finding the right vehicle.
• Accurately log customer information and follow-ups in our CRM to ensure a smooth sales process.
• Work collaboratively with teammates across departments to give customers a great overall experience.