Internet Sales & BDC Specialist — Drive Appointments

The Lia Group; City of Albany (NY); Vor Ort; USD 40.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision

401K with Employer Match

Education & Training

Paid Time Off

Paid Weekly

Life Insurance

Discounts on services & parts

Employee vehicle purchase plan

Uniforms provided

Zusammenfassung

Lia Hyundai Albany is seeking an Internet Sales/Business Development Center Agent to join our team in Albany, NY. The role involves handling internet and phone leads, setting appointments, and collaborating with BDC, sales, and management.

Strong communication and a customer-service mindset are essential. We offer a solid compensation package between $40K and $65K+, with benefits including health, 401K matching, education/training, PTO, and more.

Qualifikationen

• Willing to work evenings and Saturdays.
• Organized and ambitious self starter with enthusiastic personality.
• Prompt and courteous.
• Prior experience is preferred, but we're willing to train the right person.
• Professional appearance and positive attitude.
• Comfortable speaking with customers over the phone, via email and text, and face-to-face.
• Excellent verbal/written communication skills.
• Must have a clean and valid driver's license.

Aufgaben

• Answer internet and phone leads and maintain follow up until appointment is made.
• Reach out to missed appointments.
• Collaborate with BDC, sales, and management to streamline the process.
• Work within the CRM daily.
• Answer customer questions on product knowledge and current specials.
• Set appointments.
• Follow up with customers who have already visited to continue assisting in the search.

Kenntnisse

Evenings/weekends

Self-starter

Communication

Multi-channel comms

Professional appearance

Driver's license

Trainable

Customer service

Jobbeschreibung

Lia Hyundai Albany is seeking an Internet Sales/Business Development Center Agent to join our team in Albany, NY. The role involves handling internet and phone leads, setting appointments, and collaborating with BDC, sales, and management.

Strong communication and a customer-service mindset are essential. We offer a solid compensation package between $40K and $65K+, with benefits including health, 401K matching, education/training, PTO, and more.