Auto Internet Sales Pro — BDC & Lead to Appointment

The Lia Group; West Albany (NY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with match

Paid Time Off

Weekly pay

Life Insurance

Employee vehicle purchase

Job summary

Lia Hyundai Albany is seeking an Internet Sales/Business Development Center Agent to join our team. You will handle internet and phone leads, set appointments, and help customers explore products and current specials.

This role requires excellent communication, availability to work evenings and Saturdays, and a professional, courteous demeanor. Training is provided, and we offer medical benefits, 401k matching, paid time off, and employee purchase programs.

Qualifications

• Excellent customer service skills and strong communication abilities.
• Comfortable discussing product knowledge over the phone, email, text, and in person.
• Ability to stay organized and manage multiple leads and follow-ups.

Responsibilities

• Answer internet and phone leads; maintain follow up until appointment is made.
• Reach out to missed appointments.
• Coordinate with BDC, sales, and management; maintain CRM entries.
• Answer customer questions on product knowledge and current specials.
• Set appointments and follow up with customers who have visited the dealership.

Skills

Customer service

Phone communication

Organized

Self-starter

Professional appearance

Verbal/written communication

Driver's license

Job description

Lia Hyundai Albany is seeking an Internet Sales/Business Development Center Agent to join our team. You will handle internet and phone leads, set appointments, and help customers explore products and current specials.

This role requires excellent communication, availability to work evenings and Saturdays, and a professional, courteous demeanor. Training is provided, and we offer medical benefits, 401k matching, paid time off, and employee purchase programs.