Internet Sales Associate

Subaru South Charlotte; Pineville (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

An automotive dealership is seeking an Internet Sales Associate in Pineville, NC, to enhance customer interactions and convert leads into sales. The ideal candidate will possess strong computer and phone skills, excellent customer service capabilities, and a keen understanding of the online buying process. Experience in a CRM system is advantageous but not required, as training will be provided. The role emphasizes collaboration with sales and management staff to ensure customer satisfaction and success in the sales process.

Qualifications

• Good computer and phone skills with a knowledge of providing great customer service for online buyers.
• Knowledge of the Internet online buying process and website customer experience are essential.
• Social media and marketing experience are helpful but not mandatory.
• Experience working on a lead management system (CRM) is preferred but not required.
• A passion for the Subaru product and experience in automotive sales is a plus.

Responsibilities

• Follow up with customers by email and phone.
• Set appointments and prepare for clients’ arrival at the dealership.
• Work jointly with sales and management staff.
• Maintain a customer-friendly process to transform Internet leads into sales.

Skills

Good computer and phone skills

Knowledge of providing great customer service

Familiarity with Internet online buying process

Social media and marketing experience

Tools

Lead management system (CRM)

Job description

Overview

Subaru South Charlotte | Charlotte, NC

“Whatever it takes to stand above the rest.”

Are you motivated, customer-focused, and ready to build a rewarding career in automotive sales? At Subaru South Charlotte, we believe culture makes the difference. We're committed to creating an environment where our team can thrive—and that starts with supporting your success from day one.

Position

We are currently seeking qualified applicants for the position of Internet Sales Associate who are ready to deliver top-notch experiences and grow with an award-winning dealership.

Job Description

Our mission is to implement a customer friendly process to transform Internet leads into Sales and Appointments. The position consists of following up with customers by email, making follow-up phone calls, setting appointments, preparing for clients arrival to the dealership, working jointly with sales and management staff, and following the guidance of the Internet Director with assigned tasks.

Responsibilities

Follow up with customers by email and phone, set appointments, and prepare for clients’ arrival at the dealership. Work jointly with sales and management staff and follow the guidance of the Internet Director with assigned tasks. Maintain a customer-friendly process to transform Internet leads into sales and appointments.

Qualifications

• Good computer and phone skills with a knowledge of providing great customer service for online buyers
• A knowledge of the Internet online buying process and website customer experience are essential
• Social media and marketing experience are helpful but not mandatory
• Previous experience working on a lead management system (CRM) for managing customer data is preferred but not required. We will provide in-house training on our management tool.
• A passion for the Subaru product and experience in automotive sales is a plus.

Apply

Join a dealership that values integrity, excellence, and growth.

Apply now and take the next step toward a career with Subaru South Charlotte.

Equal Opportunity

Subaru South Charlotte is an equal opportunity employer. We maintain a drug-free workplace and are committed to fostering an inclusive environment for all employees.