Internet Sales Advisor (BDC) - Relationship Builder

Asbury Automotive Group

Westborough (MA)

On-site

USD 40,000 - 60,000

Full time

14 days+
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Benefits offered by this job

Weekly pay
Paid holidays and PTO
Paid training
Stock awards
Health insurance
401k with company match
Employee discounts

Job summary

Asbury Automotive Group is seeking an Automotive Internet Sales Advisor (BDC) in Massachusetts. The role focuses on responding to online inquiries and phone leads, guiding customers through the initial buying process, and driving the sale from inquiry to finish.

Join a team that emphasizes building relationships, delivering exceptional guest experiences, and using CRM databases effectively. The position offers weekly pay and comprehensive benefits, with compensation ranging from $40,000 to

Qualifications

  • Must have customer service experience in automotive or retail settings.
  • Strong communication and relationship-building skills.
  • Familiarity with CRM databases and lead management.
  • Proficient with computers and phone systems.
  • Bilingual is a plus.

Responsibilities

  • Respond to internet inquiries and phone leads using the Asbury selling process.
  • Build rapport with customers to generate referrals and repeat business.
  • Schedule and confirm appointments, conduct test drives, and walk customers through the buying process.
  • Follow up with customers after inquiries and after the sale.

Skills

Customer service
CRM/database
Phone skills
Computer skills
Bilingual

Tools

CRM software

Job description

Asbury Automotive Group is seeking an Automotive Internet Sales Advisor (BDC) in Massachusetts. The role focuses on responding to online inquiries and phone leads, guiding customers through the initial buying process, and driving the sale from inquiry to finish.

Join a team that emphasizes building relationships, delivering exceptional guest experiences, and using CRM databases effectively. The position offers weekly pay and comprehensive benefits, with compensation ranging from $40,000 to

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