International Volunteer Specialist

International Medical Relief; Loveland (CO); On-site; USD 35,000 - 52,000; Full time

Job summary

International Medical Relief is seeking a dedicated team member to assist volunteers preparing for humanitarian trips and to handle day-to-day office tasks in Denver and Loveland, CO.

The role involves answering calls, managing emails, coordinating travel logistics, and assisting with supplies and donor activities. Part-time and full-time applicants are welcome; on-site positions in Colorado are available.

Qualifications

• Affable, energetic candidate with strong relationship-building ability.
• Excellent customer service, listening and communication skills.
• Detail-oriented, efficient, and able to multitask.
• Experience working with volunteers or in nonprofit settings preferred.

Responsibilities

• Answer incoming phone calls and emails from volunteers.
• Prepare volunteers for international travel with regular communications.
• Assist with travel documentation and logistics for volunteers.
• Support management with host logistics and office duties.

Skills

Customer service

Communication

Organizational skills

Multitasking

Relationship building

Job description

We are currently recruiting for a new team member to interact directly with our volunteers who are traveling with our medical teams, as well as conduct day-to-day office duties including phone answering, replying to email correspondence, helping with trip preparations for volunteers, assisting management with international host logistics and more.

Qualifications

The ideal candidate will be affable and energetic. We are looking for a strong relationship builder. Our ideal candidate is experienced, committed, action-oriented, efficient, and able to multitask; has a very positive attitude, a high attention to detail, and integrity; has excellent customer service, listening, communication, and organizational skills; and is passionate about service to complement our growing organization.

Job Description

Daily tasks would include:

• Assisting in the office by answering incoming telephones and emails from prospective and confirmed volunteers.
• Preparing volunteers traveling internationally for humanitarian work through regular communications including texts, emails, calls, and conference calls.
• Assisting volunteers with proper documentation for travel abroad.
• Assisting with the organization of outgoing supplies and donations to volunteers prior to departure and retrieval of supplies from returning team members.
• Assisting with both group and team travel, as well as individual customized travel for participants.

Part-time and full-time positions are open to any qualified applicant within the United States. This is not a remote position and work takes place in the IMR offices in downtown Denver, Colorado and the sorting center in Loveland, Colorado.