International Student Advisor - Part-Time, On-Campus

American University; United States; On-site; USD 21,000 - 30,000; Part time

Job summary

American University’s International Student & Scholar Services (ISSS) seeks a friendly, organized student to join as an ISSS Student Advisor. The role supports international students and visitors, handling inquiries, front-desk tasks, and administrative duties essential to office operations.

The position is on campus, part-time (20 hours/week), with eligibility for Federal Work-Study funds and a focus on providing excellent service while ensuring compliance with immigration procedures.

Qualifications

• Currently enrolled as a student at American University.
• Strong cross-cultural communication and interpersonal skills.
• Punctuality and time management skills.
• Attention to detail.
• Professional work ethic.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and email management.

Responsibilities

• Greet and assist international students and visitors with general immigration, cultural, and adjustment inquiries in a professional and welcoming manner.
• Answer phone calls, respond to emails, and manage the front desk area.
• Provide information about campus resources, programs, and services available to international students.
• Assist with the immigration document creation process through the evaluation of financial documents and updating sensitive student files in the office database (Sunapsis).
• Support the preparation and distribution of informational materials and documents.
• Help organize and participate in events and activities hosted by ISSS.
• Perform other administrative duties as assigned.

Skills

Cross-cultural communication

Interpersonal skills

Time management

Education

Currently enrolled at American University

Tools

Microsoft Office Suite

Canva

Job description

American University’s International Student & Scholar Services (ISSS) seeks a friendly, organized student to join as an ISSS Student Advisor. The role supports international students and visitors, handling inquiries, front-desk tasks, and administrative duties essential to office operations.

The position is on campus, part-time (20 hours/week), with eligibility for Federal Work-Study funds and a focus on providing excellent service while ensuring compliance with immigration procedures.