International Patient Care Coordinator

Children's National Hospital; United States; On-site; USD 65,000 - 109,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) plan

Life insurance & AD&D

Tuition assistance

Fitness resources

Employee assistance

Commuter benefits

Job summary

Children’s National Hospital in Washington, DC, seeks a Patient Care Coordinator, Global Services, to guide international patients and sponsors from inquiry through care and repatriation. You will coordinate admissions, appointments, and follow-ups, maintain data in CRM, and ensure compassionate, culturally aware support across inpatient and outpatient services.

Fluency in English and another language is required, with language assessments during hiring.

Qualifications

• Fluency in English and at least one of Arabic, Spanish, Hebrew or Mandarin.

Responsibilities

• Coordinate care for international patients and families throughout their stay at Children’s National Hospital.
• Lead multi-disciplinary assessments for international inquiries (self-pay, embassy-sponsored, diplomatic, insured).
• Communicate clinical needs and changes to care teams to minimize financial risk and ensure seamless coordination.
• Maintain patient data profiles and provide regular updates to patients and families.

Skills

Customer service

Communication

Language skills

Medical terminology

Data management

Decision making

Judgment

Education

Bachelor’s Degree

Tools

Microsoft 365

Job description

Children’s National Hospital in Washington, DC, seeks a Patient Care Coordinator, Global Services, to guide international patients and sponsors from inquiry through care and repatriation. You will coordinate admissions, appointments, and follow-ups, maintain data in CRM, and ensure compassionate, culturally aware support across inpatient and outpatient services.

Fluency in English and another language is required, with language assessments during hiring.