International Freight Operations Leader

AIT Worldwide Logistics, INC.; Itasca (IL); On-site; USD 80,000 - 119,000; Full time

Benefits offered by this job

Medical

Prescription

Health Savings Account

Flexible Spending Accounts

Dental

Vision

Life

AD&D

Disability

Supplemental Health

Employee Support

Paid Parental Leave

Pet Insurance

401(k)

Tuition Reimbursement

vacation time

personal days

floating holiday

sick days

volunteer hours

company holidays

Job summary

AIT Worldwide Logistics in Itasca, IL is seeking an International Operations Supervisor to lead performance management and professional development within the International department. You will train staff, assign work, and act as a liaison with international service providers to manage shipments end-to-end.

The role requires 5–7 years in international freight forwarding and supervisory experience, IATA and DG certifications, and strong communication skills.

Qualifications

• Supervisory leadership experience.
• Strong communication and written skills.
• Experience with international freight forwarding preferred.

Responsibilities

• Supervise staff assignment distribution, reporting and absences
• Monitor staff overtime and schedules
• Maintain and ensure safety culture and quality standards
• Execute all SOPs, KPIs, trainings, and all other assignments
• Provide leadership and management of the international accounts
• Conduct quarterly audits and reviews with all direct reports
• Set employee goals aligned with company standards
• Conduct New-Hire training for all new employees
• Develop staff through training and coaching
• Operate the office in manager's absence
• All other duties as assigned
• Wage range for this position is $79,520-$119,280 and may vary by geography and experience

Skills

Supervisory skills

Customer service

Conflict resolution

Communication skills

MS Office

Education

Associate's Degree or equivalent in related field

Tools

IATA certification

DG certification

Job description

AIT Worldwide Logistics in Itasca, IL is seeking an International Operations Supervisor to lead performance management and professional development within the International department. You will train staff, assign work, and act as a liaison with international service providers to manage shipments end-to-end.

The role requires 5–7 years in international freight forwarding and supervisory experience, IATA and DG certifications, and strong communication skills.