Global Freight Ops Lead - Strategy & Team Growth

AIT Worldwide Logistics, Inc.; Itasca (IL); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

AIT Worldwide Logistics, INC. is seeking an experienced Operations Manager II to lead our domestic and international freight movements, focusing on developing staff, optimizing operations, and delivering a world-class customer experience.

This onsite role requires strategic oversight of performance metrics, process improvements, and cross-functional collaboration with internal teams and vendors. You will drive operational excellence by aligning resources, managing carrier performance, and

Formación

• Bachelor's degree in Logistics or related field.
• 7+ years international freight forwarding experience (air/ocean) with P&L exposure.
• 3+ years operations supervisory experience managing a team.
• Strong analytical and negotiation skills.

Responsabilidades

• Develop and execute the station's operations strategy to enhance customer experience and maximize station performance.
• Establish processes and metrics to achieve growth, service, and profitability goals.
• Manage and coordinate with AIT's carriers to ensure best value and service vs objectives.
• Ensure providers meet service commitments and agreed terms of service.
• Coach and mentor employees in a broad global environment.
• Develop and maintain key visual tools and tracking processes; support key account operations and ensure reliable service.

Conocimientos

Leadership

Communication

Strategic Planning

Educación

Bachelor's degree in Logistics or related field

Descripción del empleo

AIT Worldwide Logistics, INC. is seeking an experienced Operations Manager II to lead our domestic and international freight movements, focusing on developing staff, optimizing operations, and delivering a world-class customer experience.

This onsite role requires strategic oversight of performance metrics, process improvements, and cross-functional collaboration with internal teams and vendors. You will drive operational excellence by aligning resources, managing carrier performance, and