Global Freight Ops Lead - Strategy & Team Growth

AIT Worldwide Logistics, INC.

Itasca (IL)

On-site

USD 90,000 - 130,000

Full time

4 days ago

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Job summary

AIT Worldwide Logistics, INC. is seeking an experienced Operations Manager II to lead our domestic and international freight movements, focusing on developing staff, optimizing operations, and delivering a world-class customer experience.

This onsite role requires strategic oversight of performance metrics, process improvements, and cross-functional collaboration with internal teams and vendors. You will drive operational excellence by aligning resources, managing carrier performance, and

Qualifications

Bachelor's degree in Logistics or related field.
7+ years international freight forwarding experience (air/ocean) with P&L exposure.
3+ years operations supervisory experience managing a team.
Strong analytical and negotiation skills.

Responsibilities

Develop and execute the station's operations strategy to enhance customer experience and maximize station performance.
Establish processes and metrics to achieve growth, service, and profitability goals.
Manage and coordinate with AIT's carriers to ensure best value and service vs objectives.
Ensure providers meet service commitments and agreed terms of service.
Coach and mentor employees in a broad global environment.
Develop and maintain key visual tools and tracking processes; support key account operations and ensure reliable service.