Global Logistics Operations Lead

Ait-Worldwide-Logistics; Palatine (IL); On-site; USD 73,000 - 109,000; Full time

Job summary

AIT Worldwide Logistics in Palatine, IL is seeking an International Operations Supervisor to oversee import/export and transshipment activities, ensuring compliance with customs requirements and timely transfers. You will manage, coach, and develop the International department, coordinate with global service providers, and uphold SOPs, KPIs, and safety standards.

Candidates should have 3+ years in international freight forwarding, 1+ year in people management, ITAR, DGR, and CargoWise

Qualifications

• High school diploma or GED required; associate degree preferred.
• Relevant experience in international freight forwarding is essential.
• Strong communication and problem-solving abilities are expected.

Responsibilities

• Supervise import/export and transshipment activities to ensure on-time delivery.
• Provide performance management and professional development for the International department.
• Train and develop international operations agents and allocate resources.
• Manage relationships with international service providers and vendors.
• Ensure compliance with international laws and company SOPs.

Skills

Microsoft Office Suite

Conflict Resolution

Communication Skills

High-Pressure Environment

International Logistics

TMS (Transportation Management System)

Education

High School Diploma or GED

Some College/Associate's Degree

Tools

CargoWise

TMS

Job description

AIT Worldwide Logistics in Palatine, IL is seeking an International Operations Supervisor to oversee import/export and transshipment activities, ensuring compliance with customs requirements and timely transfers. You will manage, coach, and develop the International department, coordinate with global service providers, and uphold SOPs, KPIs, and safety standards.

Candidates should have 3+ years in international freight forwarding, 1+ year in people management, ITAR, DGR, and CargoWise