International Freight Operations Leader | Strategy & Growth

AIT Worldwide Logistics; Fairburn (GA); On-site; USD 90,000 - 125,000; Full time

Job summary

AIT Worldwide Logistics is seeking an Operations Manager II to lead domestic and international freight movements, recruit and develop staff, and ensure an exceptional customer experience. The role focuses on strategy execution, carrier management, and maintaining service quality across global lanes.

Candidate should bring 7+ years in international freight forwarding with P&L experience, 3+ years in supervision, and 1+ year in diversified freight forwarding.

Qualifications

• Bachelor's Degree in Logistics or related field preferred.
• 7+ years international freight forwarding with P&L experience preferred.
• 3+ years operations supervisory experience required.
• 1+ year experience in a diversified freight forwarding industry required.
• Strong procurement, operational and P&L management capabilities.

Responsibilities

• Develop and execute the station's operations strategy to enhance customer experience and station performance.
• Ensure processes and metrics drive growth, service levels and profitability.
• Manage and communicate with AIT's carriers to optimize value and service.
• Ensure providers meet service commitments and terms.
• Negotiate carrier agreements including ad hoc and spot rates.
• Track performance and improve efficiencies and lead times.
• Coach and mentor staff in a global environment.
• Build rapport with clients and develop new opportunities; manage key tracking tools.
• Support key account operations and ensure service reliability.

Skills

Freight forwarding

Operations management

P&L management

Carrier management

Procurement

Communication

Time management

Leadership

Education

Bachelor's Degree Logistics or related degree

Job description

AIT Worldwide Logistics is seeking an Operations Manager II to lead domestic and international freight movements, recruit and develop staff, and ensure an exceptional customer experience. The role focuses on strategy execution, carrier management, and maintaining service quality across global lanes.

Candidate should bring 7+ years in international freight forwarding with P&L experience, 3+ years in supervision, and 1+ year in diversified freight forwarding.